Comments
IFB — Water leaking from washing machine
water is leaking from washing machinepast 1 week
no responce from Customer Care executive
always busy
IFB Elena Washing Machine — degraded standard of servicing
1. i am a north indian based at coimbatore. i have a IFB ELENA 5kg washine machine.2. My machine is not working for the last 10 days and is giving loud BANGING noise during operation..
3. After about more than 20 phone calls to the service centre and at the toll free number, finally a techinician came to see the machine.
4. The biggest problem is the language problem. the technician can not understand English or Hindi But understands and speaks only tamil because of which explaining things to him becomes impossible.
5. The techician had replaced one major component of the machine which in my wisdom was perfectly fine and working normally. inspite of my telling hime repeatedly that the problem is something else, he insisted replacing the part and theresfter went back.
6 As a result the machine is still giving the same problem and there is no improvement at all.
7. i was charged Rs1862/- for the new component.
8.My ticket number is 238245.
9. It is really very dissapointing and shameful to see such pathetic standards of servicing from a company that claims to be the pioneer of washing machines in India.
10. Henceforth, am going to advise all my near and dear ones not to go for any IFB product in future even if they are giving it free.
executive elite washing machine;-
machine repeatedly gives problem with soap water coming out of the soap box and other parts of the machine, very often.complaints not being attended after proper diagonise, inspite of repeated requests. onlt temp attendance given in the problem continuing, even as of today, after attending by local franchise.
request fro immediate fixing of the problem.
urgent
thanks
machine repeatedly gives problem with soap water coming out of the soap box and other parts of the machine, very often.complaints not being attended after proper diagonise, inspite of repeated requests. onlt temp attendance given in the problem continuing, even as of today, after attending by local franchise.
request fro immediate fixing of the problem.
urgent
thanks
ifb elena — no response
sir,i've been reqesting your service center to reset my mechine and the complaint no. is 2601557. so far no one has given any kind of response. when we spoke to the person at tel.#[protected] we got a very rude reply. i feel it's not a very good exprience when it comes to your service. suggestion is, "please employ more competent people as there are many in india"
. it will do a lot of good for your company of your reputation.
hope to get some response from you asap. your costumer in agony,
rafi
I have booked complaint on 22.01.09 but till no services as we are under AMC
i f b elena washing machine — not working
i am from bilaspur, chatisghar.now the washing machine is not working .3 months back i complained for the same problem .at that time the company person came and check and told there is no problem. but the problem is there.piese send a engineer as soon as possible .IFB Elena Washing Machine — REPAIR AND LEAKAGE PROBLEM
RESPECTED SIR,I HAVE IFB ELENA WASHING MACHINE, THERE IS A REPAIR AND LEAKAGE PROBLEM, LAST WEEK I HAVE BOOKED IN SERVICE CENTRE BUT TILL NOW NO SERVICEMAN HAS CAME, KINDLY VERIFY OUR COMPLAINT AND GIVE PROPER SOLUTION FOR THE REPAIR & LEAKAGE PROBLEM.
THANK U
RAVI KUMAR
ifb elena — Washing machine not working
Ticket no 3034943 dated 16.05.2009No body from the service centre has visited till date.
Please look into the matter and expedite
Elena — repairing the machine
IFB Washing Machine India I had purchase IFB Washing Machine elena model . Since that date machine is giving defferent type of problems. I am sending complaint on this phone no 39004321 atlest 2-3 times every week but they not repair the machine properlyifb elena — washing machine repair
MY WASHING MACHINE WAS REPAIR NOW, I HAVE ALREADY REGISTERED COMPLAINT IN CUSTOMER CARE.BUT THERE WAS NO REPLY.PLEASE TAKE IMMEDIATE ACTIONIFB elena /washing machine — water leakage
while washing at the time of rinse there is water leakage at the backside . I informed many times to kollam IFB customer care centre. but there is no response still .ifb-elena washing m/c — no response from customer care
Its been around a week when ur technician came to my house for reinstaulment of the Elina model washing m/c. he said that he was lacking with some equipment to be replased in the m/c and that will come from Bhopal.Till now there is no revert from him/your customer care.
Quote ticket no.3242592.
Pls make this job done ASAP.
Saurabh Sogani
[protected]
A-174, Radio Colony,
Indore (M.P.)
IFB/Elena washing Machine — No proper responce to complaints
Sir,I have purchased a washing machine of IFB on date 20/09/08 from Dignity dealer (chandanagar). It is used alternate days till date 03/08/09. it stoped working in between when it was washing on 05/08/09. complaint was registered at IFB coustmercare center no.[protected]. complaint register no 3342450. I was informed that problem would be solved with in 24 hours. on 07/08/09 evening attended the complaint was observed next day defect was repaired but that was not exact solution, so it is not still working, there was no proper service till today, that is nearly 5 days. Not even responding to the calls at nearest service branch numbers are [protected], [protected].
Due to careless responce of local service branch, we coustmers are suffering. so I think this foroum would help me.
Regards,
R.Ramesh Babu,
[protected].
IFB WASHING MACHINE — No one attend my machine
Me, Mrs. Subhamita Biswas (address : Dakshin para, GIP colony, Jagacha, Santragachi, Howrah -711112, W.B., Ph. no. [protected] ) have a IFB fully automatic washing machine. I purchased this machine on 8th December, 2007 and its now under extended warranty period.For last one and a half month, my machine is not working. I repeatedly talked to your customer care executives. And they sent the mechanic on second week of August. The mechanic said that he needed to change one of the part of my machine. He took that old part and told me he would come again on third week of August and fixed the new one. Since then nobody came, no phone calls from IFB, nothing........ I again put a docket (for the second time, on 22nd August, 2009, docket no. 3403185). I called IFB Concern Department, IFB Branch office for atleast fifty times. But none of them gave me any feedback. I am so frustated. Even I emailed to the customer care dept. But they only send me a formal apology. And then again a big silence............ Now I just want to sell this machine which occupy a large space in my room.
For last six years, my family is using IFB washing machine and we have three machines in total. I always get very prompt service from your division. And I am also satisfied with your service all the time. But this time, my impression is totally changed. Its really very frustating for me. You know without washing machine for one and a half month, life is became very very tough. I am a working person, have a patient in my house. I am still waiting for the feedback.
IFB Elena Washing Machine — my washing machine is not working well and............
Hello, my name is Mrs Kusum Gupta.......my washing machine is not working well from the last seven months.............I complained the shopkeeper they also brought the motor but they are not coming even after the shop is very near to my house......their workers miss behave with us and them and are not coming........I live in Moudhapara,K.K Road, Raipur Chattisgarh............the shop is very near it's Mahraja at Jaistambh Chowk ,Raipur Chattisgarh
the worker's names are.............Mr.Deepak and Mr.Rashid Khan they are not coming to us because of some personal miss understanding between shop keeper and them.........we complained a thousand times but they did'nt send respond to us that's why I'm sending you complain please respond immidiately.........and help us thank you......!!!
i m mrs meenu berry from west patel nagar have bought elena5.5kg ifb which is a defected model daily
there is problem with it i.e drainage there is gap between drum & rubber so small clothes like socks etc
pass through that gap & stop the drainage .Technician had come & just clear that once & informed in his office that he had change the pump .after that i m again &again facing the same problem but he don't visit
when i call in customer care they give me some another no's but no body has till now visit i dont know what
should i do I think i have done a blunder mistake that i bought this bakwaas ifb ka mehnga daba jise main ab kahan fenku.
i would like to tell everybody in my known that never bought ifb products
my cust ID 1971264
COMP NO 4170271
there is problem with it i.e drainage there is gap between drum & rubber so small clothes like socks etc
pass through that gap & stop the drainage .Technician had come & just clear that once & informed in his office that he had change the pump .after that i m again &again facing the same problem but he don't visit
when i call in customer care they give me some another no's but no body has till now visit i dont know what
should i do I think i have done a blunder mistake that i bought this bakwaas ifb ka mehnga daba jise main ab kahan fenku.
i would like to tell everybody in my known that never bought ifb products
my cust ID 1971264
COMP NO 4170271
IFB Elena Washing Machine — No response
We regulary followup to servicie center for washing machine not working properly,Servicman was attend complaint but still not solve problem,because they did not understand what actual problem in machine.Serviceman attend five to six time but problem still pending and our washing machine is under warrenty and we paid approx Rs.2200/-to 2500/- for repairing.Opinion : I am not satisfied your services(very poor)
Waiting your positive responce.
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB Elena Washing Machine — Relace the machine.
I've purchased the above machine from Next Retail Ltd Sharanpur rd Nashik yesterday. The serial no on bill was 153473. but machine delivered to me of sr. no.155477. It was observed when person came for giving demo. It was not working. So he examine it. Then he found that card was not present in machine. Also the sr. no. was different.