[Resolved]  Nokia + Airtel Offer On Model No 5130xpressmusic — OFFER OF FREE TALKTIME ON PURCHASE OF NEW NOKIA 5130 XpressMusic BY NOKIA+AIRTEL

From: Vaghela Yogesh <[protected]@yahoo.com>
Subject: NOKIA+AIRTEL OFFER ON MODEL No 5130 XpressMusic
To: [protected]@nokia.co.in
Date: Monday, January 25, 2010, 3:30 PM


Dear Sir,

During the last week of Dec 2009, I had purchased a NOKIA 5130 XpressMusic Mobile Handset from CROMA outlet at Ahmedabad.

As I learnt from various advertisement on TV, an offer was made to the customer who will purchase NOKIA Model No 5130 XpressMusic and will first insert a new AIRTEL PRE-PAIN SIM Card.

Upon inquiring from an AIRTEL Pre-paid Executive, I was informed that there is an offer that a customer who will purchase the above Nokia Handset and first insert a new AIRTEL PRE-PAID SIM Card will be given talktime worth Rs 300/- in six instalments i.e. every month talktime of Rs 50/- will be credited to their account for six months.

Though, I have purchased NOKIA 5130 XpressMusic Handset and first inserted a new AIRTEL Pre-paid SIM Card Mob No [protected], it is more than a month but I am yet to get credit of talktime worth Rs 50/- for the 1st month as promised.

A such, I request you to look into the matter by finding out the genuineness of the offer and direct AIRTEL to credit of talktime worth Rs 50/- for the 1st month to my account on Mob No [protected] at the earliest.

In this connection, a reply received from AIRTEL is furnished below for information.
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Dear Yogesh:

Thank you for contacting Airtel.

With reference to your mail dated on 25/01/2010, for your Airtel number [protected].

We regret for the inconvenience caused in this regard.

We regret to inform you that, we are unable to process your concern we request you to revert the Offer sheet or pamphlet in PDF format to take further action.

For further assistance, mail us at [protected]@airtelindia.com.

We thank you and value your association with Airtel.

Warm Regards,

Pasca Pathinathan
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below hyperlink
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In case you do not find the matter pertains to your department, I request you to forward the same to the concerned department for an early action. My repeated efforts to contact NOKIA through e-mails have failed.

Thanking you,

V YOGESH V
[protected]
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