[Resolved]  Nokia Care (UniverCell) - Ttk Road Alwarpet — Issues in my mobile one after another

Hai Readers,

This is muthukumar from chennai. I bought Nokia 3110C in univercell on October 5th of 2008. Obiviously, my mobile is in warranty. In january, I had a problem in my mobile that whenever I am plugging my Headset in the mobile, the device is not detecting by the mobile. I went to NokiaCare - TTK Road Alwarpet. They told me that they have no stock of that socket. So I was waiting for more than 10days then only they provide me the support. But When return the phone to me, I found some disturbance in the left speaker of Headset. They argue with me that the problem is with the Headset. I proved them with several other headsets then only they agree that the problem is with their service. It took me another 10Days to rectify the problem. When returnback the phone they are boldly telling that "THE BUZZER WILL NOT WORK IN THE PHONE". (I.e) My speaker will not work. ONLY I can speak through Headset. How brilliant they have rectified my first complaint. I was waiting mor than a month. They are telling that due to some Cheque Bounce issue, HO is not releasing the stock. See how perfect they are with their Customer's care. After 1.5 months, They got the stock and they provide me the support but after that the Sound in my phone is very low even with the maximum point. With in next 8 days, Now I have problem with the DISPLAY. So, Even after spending 3months, I am still not getting a perfect handset. Now they are telling that the Stock for Display device will come by this weekend.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

whom so ever concen,

I Nagarjun took 2 docomo sim cards ([protected] & [protected]) from your Universal Store Ameerpet
on 3/8/2009 and i have submitted my photographs and ID Proof my signature of caf form to your executive.
The executive promised me that the sim will be activated with in 15 minutes even by the end of 48 hours the sim is still not activated,
when i called land line number [protected], regarding activation i got irresponsible reply from your executives as soon as they
get my name they placing phone aside, and i even called store manager on his mobile [protected] same thing was repeated,
when i told him that i will complaint this matter to the higher officials some filthy language being used bye him.(mr sing).
I have recorded the total conversation with the store manager in my mobile phone. this is for your kind information and please
see that docomo sims get activated as early as possible.

Thanks,
Nagarjun.
[protected].
univercell nokia care is worst
Manager victor is not cabale for that job. weast people

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