[Resolved]  Ortel Communication Ltd — cheating at the time of connection

Address:

Durg, Chhattisgarh

my user id is 740961 in ortel communication and i am a student live in bhilai. i am using
this connection since three months. when i was to take this
connection, mr. sanjeev das who is chief of bhilai branch, told me
that i'll have to pay rs 3300/- if i don't want to pay connection
charge which is rs 749/- and this amount (rs 3300/-) will be refunded
when i'll disconnect this connection within six months after
deduction of your bill only which could be 599/- per month. his
employee mr. aneesh came to me and connected this connection. now i
want to disconnect this because my use is completed. i have gone to bhilai office and mr. sanjeev das told me that he will not refund
any remaining balance to me. mr aneesh told him that he has to refund
his remaining balance after deduction of three months bill. mr sanjeev
das did not agree with him and told me that do what you want i'll not
refund the balance. mr sanjiv das cheated with me. i just want my remaining balance refunded.
please sir help me.