[Resolved] Ortel Communications — wrong download in broadband service | |
The ortel communications has been providing the worst broadband service than any other broadband companies.Its customer executives do not have the courtesy to deal with the customers.Also since i am lodging complaints daily since 2 months but all are in vain.I am hardly using ten to fifteen minutes of broadband service that too only surfing and no download,with this i am getting the daily download as 60 mb as fixed.The field officers are also not even looking at me.Just like the slum thiefs they are hiding their faces and turning their directions.I have suffered a lot.I have contacted BSNL and i am uprooting the ortel broadband from my home in a shorter span of time because of their filthy service.Hope my complaint will be viewed by all and others facing this problem will also lodge complaints. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 97 7609 1111 (Orissa)
+91 89 1326 0326 (Vizag)
+91 33 4001 6891 (Kolkata)
C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
Ortel Communications — no service/extra billing
i had taken ortel dth connection in December 2010.but the cable line was absent inside the apartment.from December to may, i kept on giving complaints. technicians came from ortel and repeatedly told the same story that the there was no signal as there was no cable line there. finally in May i got an electrician and managed to do the job. the technicians came and confirmed it too. now we are threatened by the bill collection guy a sushant mishra who intimidates my wife in my absence. i have visited ortel office a couple of times and spoken to devanand mishra and soubhagya kar and so has my wife. each time they sent us back saying they would get back to us with the settled bill_with the correct amount deducted from the bill. the worst part is a fellow called babaji who came to give the set-top boxes on December 25 has taken my airtel set-top box. he is not returning it,neither are they settling the bill. this undue harassment has got out of hand and i need immediate redressal from the appellate authority.