[Resolved] Panasonic — led tv wall fitting stand | |||
i bought an LED tv, Panasonic make from Vijay Sales, Surat on 01.05.2013. invoice no 1145796. the wall mounting stand supplied is a wrong supply. the screws to be fitted on TV are of wrong size and can not be fitted as they are oversize. in spite of telling Vijay sales and Panasonic several times, the complaint has not been redressed. they are saying that the stand supplied is correct stand and the wall shape is not correct for sliding TV. but this is totally wrong as the screws are of incorrect size. 8mm dia screws have been supplied and TV has inside threads of 6mm. either the tv female thread size is to be increased to 8mm or screws os 8mm are to be supplied Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@gmail.com
Regards,
Customer Support Team
Panasonic India