[Resolved] Idea Cellular — Payment of Bills | |
Idea Cellular : I am a post paid user of the cellular company. Last month, I deposited my bill(in time) through check in the drop box available near my house. It usually takes only one day to reach the check to the company. After 10 days, I my outgoing was barred and the computer response system, told the reason for the same is not paying bill in time(in fact I deposited the same 10 days ago). After talking to the customer care, as per their information the check was not received. So, I dispatched one more check to the company. Next day, the customer care operator of Idea told me that it would take 2 to 3 days for them to receive the check and till then I have to wait and my outgoing call would remain barred. I got frustrated after all this. Still, keeping patience, I then deposited the bill through credit-card and my no. got activated. As i deposited the bill, as per Idea people, they didn't received my check, I thought its better to stop the two checks, so I did the same. After few hours, (when I made my payment on-line my phone got activated, I received 2 sms from idea that they have received both the checks !!! (Unbelievable, the check which they couldn't receive for 10 days, they received it in a few hrs after the on-line payment...??) After a few days, I got a message that Rs.100 is added to my bill as fine for late payment. And then I got one more message that Rs. 450 has also been added to my bill, as I stopped the check..(which they didn't get!!...) So, I would suggest everyone NEVER USE IDEA...!! It can really cange your life!!! Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
I m idea bill received bill take and care
as i am out of city, kindly activate my password on my idea online account for no-[protected], so that i can make online payment of the current dues
i want my un due bill, my mobile number is [protected], idea customer care service is very poor,
idea Network is India's very Poor & very bad Service Provider . it's company should be closed .Sarvesh Rana Delhi NCR.
my ABN Amro credit cards has been used by fraud to make idea payments. request you to help resolve this fraud. uptill now was requesting ABN Amro to help, but they do not have any capability to resolve these frauds.
ref : transaction dated 28th April 2009
T83107 - Rs.2000
T91552 - Rs.3000
kindly help detatect who has mede this transaction. if swiped, then the slip
if electronically - then through pinging number.
ref : transaction dated 28th April 2009
T83107 - Rs.2000
T91552 - Rs.3000
kindly help detatect who has mede this transaction. if swiped, then the slip
if electronically - then through pinging number.
my ABN Amro credit card has been used by fraud to make payments. request your help to locate the fraud.
ref : ABN Amro CC # [protected]
fraud entries Dt.28th April 2009
T92685 - RS.10000
T93107 - Rs, 2000
T91552 - RS.3000
T92081 - Rs.1000
T92840 - Rs.1001
T92199 - Rs.10000
kindly provide evidence for booking police complain.
ref : ABN Amro CC # [protected]
fraud entries Dt.28th April 2009
T92685 - RS.10000
T93107 - Rs, 2000
T91552 - RS.3000
T92081 - Rs.1000
T92840 - Rs.1001
T92199 - Rs.10000
kindly provide evidence for booking police complain.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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In February, 2007, I purchased an idea prepaid connection assuring me the facility of free local idea to idea balance of Rs. 250 per month. Now suddenly, from Dec. 2008, this balance has disappeared from my no.(which was supposed to come till Feb, 2008). After contacting the customer care centre and having a word with 5 customer care executives, 2 supervisors and 1 senior supervisor( because every time you call in, your call will be handled by a different person and you will have to repeat your problem story all together again), they told me that this facility has been removed from my no. and for that matter, allthe nos. with such facility because I dared to use this sim in any other handset not belonging to Motorola. On compaining about the fact that this was not told initially either by the company or the dealer, both the dealer and the company started passing blames on each other. Having said that, I would also like to mention that I do have one more prepaid no. having the same scheme, which was continuously used in a Nokia handeset in which the scheme still exist. Both the nos. were purchased from the same dealer and on having a word with the dealer, he refused about any such intimation by the company about using it in just motorola handset and even gave in the name of the distributor. But the company always try to remain away from all the hurdles and the difficulties caused due to them to their customers, because the supervisor to whom I spoke even refused to tell me the process to file a compaint against the company nor did he allow me to speak to any one else in the company when I showed dissatisfaction to their false explanations.
Such is the service provided by such a big cellular company.