[Resolved]  Paytm — amount debited but not received by Docomo

Address:

Uttar Pradesh

Still waiting for their response.......

Kindly help........

Re: [Paytm Care] Re: Re: A very warm welcome to Paytm (ticket #[protected]
Saturday, March 9, 2013 2:33 PM
From:
"Sapna Bhatnagar" <[protected]@yahoo.com>
Add sender to Contacts
To:
"Sapna Bhatnagar" <[protected]@yahoo.com>


"I’m gonna do my best to work with you and resolve this problem."



that was a fake commitment u had made abhay.



and u even didn't bother to send a reply from last two days.



are you making fool of customers??????? i think that's the reason you don't have any number where we can contact you.




now,i need this case to be escalate soon. or else i will lodge a complaint for fraud of rs.910 in consumer court.



--- On Fri, 3/8/13, Sapna Bhatnagar <[protected]@yahoo.com> wrote:

From: Sapna Bhatnagar <[protected]@yahoo.com>
Subject: Re: [Paytm Care] Re: Re: A very warm welcome to Paytm (ticket #[protected]
To: "Sapna Bhatnagar" <[protected]@yahoo.com>
Date: Friday, March 8, 2013, 3:49 PM

hi abhay,



waiting 4 ur response.........?????????

--- On Thu, 3/7/13, Sapna Bhatnagar <[protected]@yahoo.com> wrote:

From: Sapna Bhatnagar <[protected]@yahoo.com>
Subject: Re: [Paytm Care] Re: Re: A very warm welcome to Paytm (ticket #[protected]
To: "Paytm Care" <[protected]@paytm.com>
Date: Thursday, March 7, 2013, 5:10 PM

hi abhay,



thanx 4 ur rply.



but i dont think so that bank will provide me any statement for that. bcz i've made the payment thru ICICI debit card. and i've never received any statement from them.



I[censored] want, i can send u the ATM mini statement. if not, plz suggest how can i get the payment statement.

--- On Thu, 3/7/13, Paytm Care <[protected]@paytm.com> wrote:

From: Paytm Care <[protected]@paytm.com>
Subject: [Paytm Care] Re: Re: A very warm welcome to Paytm (ticket #[protected]
To: "Sapna Bhatnagar" <[protected]@yahoo.com>
Date: Thursday, March 7, 2013, 12:45 AM

We care, because you matter. Ticket #[protected]: Re: A very warm welcome to Paytm


Abhay, Mar 07 06:15 (IST):

Hi Sapna,

It’s Abhay and I’m gonna do my best to work with you and resolve this problem. I’m sorry that the recharge for your number did not happen. I’d like you to send in a copy of your bank statement so I can cross check the same and find out where the problem lies. Till then I appreciate your patience.

I care,
Abhay

Sapna Bhatnagar, Mar 06 20:56 (IST):

hi,
i've not received any order id. i got a msg from my bank on my registered contact number that the amount has been debited. it is also showing in ATM statement. i've registered on ur site from this mail id only and there also it is not showing that no order has been placed.


--- On Wed, 3/6/13, Paytm Care <[protected]@paytm.com> wrote:

From: Paytm Care <[protected]@paytm.com>
Subject: [Paytm Care] Re: Re: A very warm welcome to Paytm (ticket #[protected]
To: "Sapna Bhatnagar" <[protected]@yahoo.com>
Date: Wednesday, March 6, 2013, 12:34 AM

Abhay, Mar 06 06:04 (IST):

Hi Sapna,

Send me your order number/ subscriber ID and the amount recharge/bill payment amount in order for me to check the details and help resolve this. Sorry if we inconvenienced you.

I care,

Abhay

Sapna Bhatnagar, Mar 05 21:17 (IST):

hi,
i have made a payment of rs.900 against my bill of Tata Docomo Photon on 28th feb from ICICI bank debit card with extra Rs.10. But now there is no receiving confirmation of the payment by docomo and they are totally denying for the payment confirmaation.

my contact #- [protected]photon #- [protected]
i just need to know that where is my money? i dont understand why everytime i face so many issues with your site.
Prior to this, i have registered myself on your site from my official id bt didn't received any coupons. i had send u a mail as well bt till date, i have not received a single reply.
i need the status asap. waiting for ur answer.