[Resolved] Paytm — No Refund from Paytm | |
I recharged my mobile no- [protected] ( Reliance GSM- Kolkata) from Paytm.com of Rs 1002. I got an SMS from reliance that recharge could not processed. I wrote many mails to Paytm regarding this but they are not replying till now.I have made order on 1st Feb 2012 my order id[protected] and Mob- [protected] and bank transaction id is 139423. Please help me in this regard as this company looks like fraud as they do not have any customer care no and physical address. I have cheated by this site. Please help as I have lost huge amount. Regards, Sudhir [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I recharged my vodafone mobile on 08/02/2012 but its recharge failed.order no[protected] Rs.50 debited from my account on same day.but till date i have not received my money . so pls refund me the amount.
Reply
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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