[Resolved]  Paytm — DISH TV RECHARGE FAILED

DishTV — Misguidance and unsupportive behaviour

I suumarize the events in chronological order.

1. I Paid Rs 700 on 3rd March 2009 for 3 months (subscription upto 31st MAY 2009)
2. customercare executive told Movie on deamand of 80% value of recharge is free and ala cart package 40% free.
3. April I ordered 2 movies ( it was free as per customer care executive)
4. April 23 Somehow without my knowledge one of the ala cart package has been added.
5. May 5th Account summary showed validity upto 11th may
6. May 6th my connection got terminated, while contacted customer care they said I took movie on demand worth 150 rs because of which my subscription got reduced, then they told me movie on demand is free on 54 and 55 channel only ( which was not told earlier),
channel 54 is english movie in Hindi channel and 55 is south indian languages (which i do not understand)
7. 9th May 2009 under pressure of seeing IPL i paid rs 120 for 15 days.
8. 11th may 2009 My set top box software got corrupted ( as per customer care executive) and upgrade of software is done from DISHTV directly through signals.
9.Now they are asking for RS 225 to visit my place which do not gurantee for any rectification.

IT all happened because i did not opted for AMC.

Pain area customer care executive misguide customers and do not listen to the problems untill u r ready to pay for what they are asking for services.

I suffered a lot invested heavy amount lost peace for a weeks time. MY recommendation do not go for DISHTV

DishTV — Non receipt of subscribed channels

I have subscribed to the platinum subscription which should give me all channels but I dont get Star sports and ESPN. Despite calling the many times over the phone over the last few days they are doing nothing about it

DishTV — recharge failure

Respected sir '


Recharge not succesfull & payment is recived CCA11DARZ411IG48126863 TRANSFER TO [protected] AVENUES INDIA PVT LTD-

dish tv is a fake

DishTV - Non receipt of subscribed channels
DishTV - payment of 95 days but massege reiceved 65 days
DishTV - payment of 95 days but massege reiceved 65 days
DishTV - Misguidance and unsupportive behaviour
DishTV - Non installation of dishtv DTH since 31/05/08
DishTV - channel not updated after 10complain
DishTV - channel not updated after 10complain
DishTV - FEW CHANNELS HIDE WITHOUT NOTICE

i had rechared last month on 9th May but before the date of expiry of one month my service is disconnected. so i re3quest u to look into the matter properly and inform me

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 310 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com