[Resolved]  Paytm - Mobile Recharge — no charge after 4 days

All,
this is to update you do not try to use http:/Paytm.Com
for your any kind of online recharge.

Unfortunately , I did and experienced that they are cheaters.

The domain should be blocked and strict police action should be taken against such vendors.
I recharged my mobile with rs. 125 on 25-sep-11 against Order Number: 5422088. I received a message stating that ur account has been recharged for rs. 125 with total balance of rs 0.01 and talk time of rs 1.39.

Called vodaphone customer care to check the credit and got a response that this is a fake message.. reported my bank also not to honour this transaction.

Advise all of you not to use this site at all.

Regards
pankaj
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Aug 13, 2020
Complaint marked as Resolved 
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Although I can't comment on why your recharge failed. You can contact [protected]@paytm.com with your order number and ask about the recharge. If you have not received your recharge, they refund the amount within a week. I recharge using paytm many times and I have faced a similar issue where recharge was not done. But in that case my money was refunded within 2 days of contacting them.

Although they will not help if you have selected wrong recharge value.

Hope it helps you.
Dear Pankaj,

We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is[protected]EA. We request you to kindly contact Vodafone Customer Care to confirm the status of your recharge.

In case you require any other assistance then please do contact us directly at [protected]@paytm.com.
110 KA RECHARGE KA REFAND NAHI AYA
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Hope your issue has been resolved.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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