Paytm — REFUND NOT BEING CREDITED BACK

Address:

Chandigarh, Chandigarh

I PAID AN AMOUNT TO RECHARGE MY TATASKY VIA PAYTM, THE RECHARGE WAS SUCCESSFUL FROM PAYTM.
BUT TATA SKY WAS UNABLE TO CREDIT THE SAME TO MY ACCOUNT OF TATA SKY DTH ACCOUNT , THE ACCOUNT HAD BEEN DISCONTINUED. I REQUESTED TATA SKY TO REFUND BACK THE AMOUNT THEY RECEIVED FROM PAYTM TO RECHARGE THE SAME.
TATA SKY CONFIRMED THAT THE REFUND CAN ONLY BE DONE TO PAYTM AND NOT TO ME , AS RECHARGE WAS DONE FROM PAYTM .
THEY REFUNDED THE AMOUNT TO APYTM AND GAVE ME THE REFERENCE NUMBER FOR SAME .
I HAD BEEN FOLLOWING UP WITH PAYTM CUSTOMER CARE FOR CREDITING BACK THE AMOUNT THEY RECEIVED FROM TATA SKY TO MY ACCOUNT AT PAYTM .I HAVE WRITTEN THEM HUNDREDS OF EMAIL WHICH I HAVE IN RECORD AND PAYTM HAS BEEN DELAYING THE REFUND BY GIVING ME SENSE LESS REPLIES .THERE CUSTOMER CARE IS PURPOSELY IGNORING MY REQUEST .
I AM LEFT WITH NO OPTION THAN LODGING AN FIR AGAINST PAYTM , I HAVE BEEN ADVISED TO CORRESPOND WITH PAYTM WHICH I HAD BEEN DOING .ALL THE EMAIL ARE ENOUGH TO MAKE MY CASE STRONGER .

PLEASE NOTE THAT PAYTM HAS GIVEN NO DETAILS OF THEIR PHYSICAL ADDRESS , ADDRESS AND NAME OF DIRECTORS ,PARTNER , INDIVIDUAL OWNER ON THERE WEB SITE .

MY ACCOUNT WITH PAYTM IS [protected]@gmail.com