[Resolved]  Poorvika - Samsung S3600 — Over-priced at Poorvika

I bought a "Samsung Metro S3600" from 'Poorvika Mobiles Pvt Ltd" at 139 Arcot Road, Valasaravakkam - 600 087 on the 15th of October. I was charged Rs. 5300 for this phone.

After I bought the phone, I saw their / Samsung's advertisement in the Times of India the same day for Rs. 5149. I immediately called up Poorvika's help[protected] and then Poorvika's manager. They also confirmed that the price that I had paid was higher and I was wrongly charged.

But still, they do not seem to be willing to replace it or refund the money. Could any of you guide me on this please?
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Mar 19, 2017
Complaint marked as Resolved 
Verified Support
May 17, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
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