Prepaid Recharge — reversal of wrong recharge
SuSUDHIR R UGALE
I, sudhir ugale, prop. Bharat enterprises, panchavati, nasik - 422003. Have retailer ship of airtel, & lapu card no. [protected].
On 9th dec. 2009. There was two wrong recharges from my lapu card. I enquired at call-centre about that wrong r/cs those people asked me send to sms for reversal.
After sending sms i recieved reversal id[protected] &[protected] for amt rs.100/- & rs.30/- for mob. No. [protected] & [protected]. Further told me that the said amt will be transfered to your distributor.& hewill transfer to ur a/c.
Many times i asked to representetive of dist. About the same issue but he tells me that till the date we haven't recieved the same reversals.
What is the matter i am unable to understand? The dist name is m/s. Pravin cellular.
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