[Resolved]  Provogue Shoes — Shoes got damaged in 2 months.

It is only 3 months from my purchase of provogue shoes from M&B Footwear (P)Ltd.Rajpur Road Dehardun.The shoes have got damaged, I want a 100% return of my money or a new pair. the cost of the shoes was Rs.2155.


Vineet Massey.
M-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

PROVOGUE(SHOES) — NOT CHANGING THE PRODUCT

Dear Sir,
I bought Provogue shoes from one of there outlet at Shipra mall GZB U.P.
With in two months they spoiled. When i aproached them then they said yes it is manufacturing diffect.
Then i asked them to change it . They say we can only repair but can not change.
I wonder how this company function. Should i get repaire shoes worth 1900/- with in two months.
I request you kindly help me out what should i do?
Thnks
Praveen K Sharma
[protected]

Provogue shoes — Shoes got damaged in 2 months

It is nice to see the prompt response from Provogue and in only 1 day they provided me repalcement with a new pair of shoes.
Thanks for the cooperaton by Provogue team.

Regards,
Vineet Massy.
My complaint is closed now as I have got a new pair as a replacement from
M&B Footwear (P)Ltd..
Thanks.

Vineet massey.
[protected]
Dear Mr Vineet, we hope that your grievances have been well handled by our team. You can speak to Ms Monica[protected] at the store if your complaint has not been taken care of.

We look forward to do good business with you again.

Vikrant Misra
I have purchsed a new Provogue shoes from Oasis mall in Bangalore and its not 3 months old... the show sole is ripped appart, i would want folks from the provogue team to get back to me with a replacement or a 100% refund, if not the same will be put in my facebook and Orkut and ensure all my NRI friends and the local friends & My bosses at work dont buy provogue product any more... i wonder how actor like Hrithik Roshan endorss these kinda products?


Selvaganesh
[protected]
i purchase provogue shoes before 4 months in Mumbai at BIg Bazaar & shoes sole brocken with in 45 days.i would want the provogue team to get back to me with a replacement or a 100% refund, if not it will cost very high to brand Provogue.the same will be circulated to each & every person.


Vikrant Dabade
[protected]
[protected] (Home)
Dear Provogue Team Member,

I am Siddharth Sharma from Bangalore ([protected]); a disgruntled customer, having bought a Provogue shoe pair.

I had bought a Provogue black leather shoe pair worth 2-3k INR, few months back for a party - wear purpose.

Since it was bought for a party wear purpose, I had hardly worn it couple of times, before the leather starting cracking.

At the same time, the shoe sole also starting coming off, indicating the poor leather quality and inferior workmanship.

With a better quality expected out of a brand like Provogue, I did submit the shoe back in Provogue Showroom at Forum Mall, Bangalore (incharge Mr. John- [protected]).

I have been informed that since I dont have the receipt with me, my claim cant be entertained.

I understand that but at the same time I had expected a better understanding from Provogue team.

Only one look at the sole of the shoe and one can gather that this shoe has hardly been worn more than once. And since its a Provogue shoe, your team should be sensitive enough to either repair the shoe or replace it with a new one.

Though its a small value item and would not make a big difference in my life having made a bad decision, I would for certainly carry a very negative impression about your quality and would not hesitate to make my impressions vividly clear in public forum, wherever and whenever possible.

I look forward to hear from you.

Regards,
Siddharth
Bangalore
[protected]
I've bought a pair of Provogue shoes in the month of January 2012 from Central(Raghuleela-Mumbai). I started waering it from March 2012. Every time I wear it I get boils on my foot. After many painful months I've stopped wearing it. I need a full refund as such defects are not expected from brands like Provogue. My name is Ashutosh and Mo. no. [protected]... Please look into the matter and call.
i have purchased a pair of Provogue shoes in the month of march 2013 and within 18 days its leather starting cracking.. i want
100 % cash back or replacement or ill launch complaint to consumer court
Hi Provogue - I had bought Provogue shoes from EasyDay Store at Sohna Road Gurgaon. Within 45 days the sole of the left shoe has cracked. I have always bought Provogue shoes, this is the first time i have experienced somthing like this. Pls either replace my shoes or initiate 100% refund.

Nitin Nagpal
Gurgaon
Ph - [protected]
Dear team,
PFA of my shoes screen shot.
I had buy Provogue shoes from Sanapdeal online
Within two days both the shoes has scratched, As discussed with Sanapdeal team i have attached you may shoes screen short.
He cost of the shoes was Rs.3998.
Honestly speaking i used this shoes only one to two days.

Thanks & regards
Chandan Prasad
[protected]
chandan.[protected]@gmail.com

i purchased provouge shoes from snapdeal and after six months the shoes has many scraches and badely dameged plz change my shoes otherwise i will go to consumer court


Puneet
[protected]

WATCH GLASS BROKENED AND INSIDE DIAL FULLY CROSSED

I BOOKED LADIES WATCH THROUGH ICICI BANK AND I GOT EATCH BUT ITS GLASS BROKENED AND INSIDE DIAL IS FULLY CROSSED PLEASE INEED TO CHANGE MY WATCH.

better (watch!) it

since the moment, i received your watch... its not working.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Provogue India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    877
    Pending
    0
    Resolved
    209
    Provogue India Phone
    +91 22 4045 4100
    Provogue India Address
    105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
    View all Provogue India contact information