[Resolved]  PVR Cinemas — Failure to provide tickets or refund

I booked online 4 tickets for PVR Cinemas from my credit card, but I did not get any confirmation SMS or e-mail, But when I checked my credit card statement it said the transaction was successful. The charge was made in favour of PVR Cinema. When contacted PVR, they ensured that they will refund the money within a week but nothing happened and then they started giving me run around. After such a long wait my patience is running over. Please help.
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Aug 14, 2020
Complaint marked as Resolved 
 
30 Comments

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Booked online 2 tickets for PVR Cinemas from my netbanking account, but I did not get any confirmation SMS or e-mail, But when I checked my bank account statement the transaction was successful. The charge was made in favour of PVR Cinema. When tried to contact PVR, they haven't received call. Please help.
I booked online 2 tickets for PVR Cinemas narayana delhi from Credit card 26.1.2012 Show Time 5.10 Pm But I live in Surat( Gujarat ) So I Have Cancel My Ticket To Say Pvr Narayana And My Id No Is [protected] So Please Give Me My Refund Rs 320

From Yogesh Rana My Booking Id Is [protected]
email Id [protected]@yahoo.com
Mo No - [protected]
Surat ( Gujarat )
i booked online ticket for movie KAHANI but i got message for Pan singh tomar which i already watched so that i want to cancel my tickets before 3.40 pm on[protected].plz do favourable action so that i will be able to watch movie kahani.my contact no is [protected].
Sir.. whenever I use to go to pvr cinemas raipur located at magneto the mall... I M unable get a good response frm ur executive as how much would be the que to book the tickets only one counter is active irrespective of having four..the board of counter closed is place in the window n no response is given by ny official...
Hi

this is to inform you that i was trying to book the ticket online on 07.04.2012 at 10:30 PM using my credit card, while doing a transaction, it showed ticket booking failure and my money got deducted twice but the tickets were not booked, my bal of rs 1400 got deducted, please help me with the refund of my money……

thanks
Bharti
Hi,
I am santhosh P, i had tried booking "Andala rakshashi" telugu movie tickets for the show 4:40 PM dated 18th August 2012, 356 Rs got deducted from my account but the tickets were not booked and got an alert saying " Transaction failed", please resolve this issue at the earliest



Thanks,
Santhosh P
Mail: [protected]@gmail.com
mobile: [protected]
What scamsters. Now that is how Ajay Bijli makes money to feed his family. The worst website ever in terms of e-commerce. Charging cards and then showing failed transactions. Charges my card twice on 15th & 16th Sept. Guys, an advice do not book on PVRcinemas.com. Boycott their website.
Very poor online and customer service. Rs. 433.71 has been deducted from my account due to bad transaction. I have called customer care no. but no one is picking the call and even no one is responding on the mail. They all are cheater.

Failure to provide tickets or refund - Comment #1655664 - Image #0
hey i book online ticket on pvr . i got msg but how to get hard copy of ticket .. can u give me suggetion
Even me also had a same problem for this issue pvr cinemas dint take any ation still now.

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