[Resolved]  Railway — denied ticket by ticket booking clerk by telling lies

on 28/10/2009 at 7.50 pm i go to ticket booking office at kopar station & asked 4 ticket 2 diva for the vasai road-diva passenger ( vasai road-kopar-diva ) the ticket booking clerk denied ticket & told me that the time of the train has changed & train had left the station ,
The arrival time of the train on kopar station is 7.58 pm & b4 10 minutes he told me that train had left the station .where the train has yet 2 come at kopar station .

i was there to help my relatives 2 unboard there luggage at diva station . it was easy 2 me to find them in train at kopar stn & help . but i don't get ticket for that passenger & from diva it proved the headache to find them & unboard luggage .

when i returned 2 kopar i told about incidence that happen so that no other person should be suffered . But then he simply told me that vasai road -diva passenger is not a passenger but express that does not halts at kopar station .i show him the time table sticked in front of him . but he starts criticizing me for what i had suffered.
so i finally decided 2 lodge complaint against him for that i had 2 go dombivali .in complaint book there was not enough space 2 write incidence . what i can write on it cannot clear my side wholw.
kindly note this & plz do the needfull.