[Resolved] Railway Parcel Service — PARCEL NOT RECEIVE | |||
Hi, I have sent a parcel (hold hold items)from Bangalore to NJP(west bengal) throught indian railway parcel service on[protected], receipt no A146467 , by Bangalore Guwahati express Train. On[protected] , my father went to collect it but they informed that the parcel have not reach. when i cross checked with the Bangalore parcel office they told me its been dispatched on[protected]. when my father informed the same to the railway staff they told them that the parcel must have gone to guwahati as the train stop to NJP station for very less time.they told him to come again next day as they might send it next day .from Guwahati . next day again my father went to check they told its not yet come. its been more then a week and my father is going almost every day to check but they havent send the parcel back from the guwahati station. my father also complaint to the lost lugguge dept , but nothing has been done . please help me on this . its a harassment which they are doing by calling my father every day ,as railways station is very far and they dont even have any contact no where we can contact and find out for the same. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Parcels have been received at Ahmedabad.
I have sent scanned images of both parcel receipts to my relative. They have produced the printout of the same at Ahmedabad Parcel office. However, Ahmedabad Parcel office have not handed over the parcels (without real Receipts) as per rule.
I hope, Ahmedabad Parcel Office may hand over the parcel after verifying mobile numbers and contacting me on my mobile no. [protected].
After-all mangoes are perishable commodity. Postal service may take more time in rainy season.
In this modern time of communication mobile numbers shall be considered positively.
In fact I was Amul Dairy employee and highly appreciate railway parcel/goods services because Indian Railway has been transporting milk tankers most efficiently between Anand and Mahalaxmi/Mumbai and Hawrah. Hope you will consider my complaint and hand over the parcels. For safety, I have scanned the images of receipts for the record/evidence.
Thanking you,