Railway — poor cattering service and misbehaviour of TTT

Address:

Uttar Pradesh

1. I m travelling in NE express train no 12505. On 24 jan2013 cattering service staff came to at 1700hrs and took the order. I freffered non veg..at 1745 he came back with the dinner pack saying that it my dinner pack. I cheched it then and there. I come to know that it was the veg, however he took money for the non veg. I returnd it an he served me the cold chicken with rice. I refused to take it. Hearing this he said that there will be no food served after this till morning, so i have to take that. I asked for the menu and ratelist , he refused it. Latter on at around 2030 hrs fresh dinner was served to other people..i believe the food which was served to was the balanced left of lunch time.i have to pay Rs120 for that cold meal having no option.
2, TTT in the same train misbehaved with my buddy who came to meet me in AC 3, he had sleeper class seat. TTT abused him..i dont remember the name of TTT but he came between kanpur and agra railway station. The man who got abused said nothing to TTT because he was discipline soldier and went to sleeper class. However the soldier is entitled the AC3 class and was traveling on his warrant.
3. This behaviour of staff is not exceptable at all.
4. Request penative action against the staff.