[Resolved]  Railway Ticket — Amt debited but ticket not booked

Address:Tamil Nadu

Sir,
I had booked ticket on 12 Apr 2010 from Madurai Jn (MDU) to Chennai Egmore (MS) Class: second sitting, Dt of journey is 16 May 2010.
By train Number 2636 vaigai exp , After making payment through ATM cum Debit card message came please wait. I waited for long time. But ticket notbooked. My transaction numberisPOSPRCH[protected],[protected]. of12 Apr 2010. An amount Rs 574/ Rs five hundred seventy four debited from my account. please refund the amt into my account.
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Aug 13, 2020
Complaint marked as Resolved 
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Railway Ticket — Ticket Not Booked

Dear Sir/Madam,

I tried booking ticket on 17 jan 2010 from Delhi to Jammu using my Citibank Debit card and got the error message:"Not able to communicate with the server and the ticket is not booked." But my debit card has been charged twice for Rs. 1385 as I have tried it two times. Both the times I got the same error message.

The trasaction ID's are as follows:

S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Requested Not Booked Rs 1385 CITI DEBIT CARD
2 [protected] Settlement Requested Not Booked Rs 1385 CITI DEBIT CARD

The PNR/ticket number is not generated but I am charged for this. Please let me know that how this amout will be refunded and when?

Regards,

Sandeep Arora
while booking the railway ticket from IRCTC ...The ticket is not booked but the total amount has been deducted from my HDFC account and its saying that payment is not received from the bank...


Transaction id is [protected]

Train No 2792 Train Name PNBE SC EXP

From Station (BSB) To Station (SC)

Date Of Journey 31-May-2010
Class 3A
Boarding (BSB)
Resv Upto (SC)
Date Of Booking 20-Apr-2010 Total Fare Rs 1239.00



please refund the amount into my account...

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