[Resolved]  RechargeItNow.com — recharge fail

Address:East Delhi, Delhi

I recharged my phone through this site through net banknig.
I tried three times but no successfull recharge. Payment is deducted three times with Rs111 ie 333.
I want to recharge only of Rs111 not Rs.333
Mob no is [protected]

9/3/2011 14:55 [protected] 111 R[protected] TECHPROCESS SUCCESS 22351446 FAILURE 122.163.242.180

9/3/2011 15:14 [protected] 111 R[protected] TECHPROCESS SUCCESS 22352857 FAILURE 122.163.242.180

9/3/2011 15:23 [protected] 111 R[protected] TECHPROCESS SUCCESS 22353455 FAILURE 122.163.242.180
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Aug 13, 2020
Complaint marked as Resolved 
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Using rechargeitnow i have recharged my cell, the payment deducted but i didn't got the balance. [censored] you people this is awful. Plz somebody sue this out of here. They are ridiculous. This happened with me earlier also.But it was solved in two days. I am jobless dieing for every penny but these rechargeitnow people dun understand. I dont have money or else i might have dragged them to the court. Whosoever reading this plz plz dun use rechargeitnow.com it sucks. Bloody basturds.
RESPECTED SIR,

I HAVE DONE 3 TIME RECHARGE TO MY RELIANCE CDMA NUMBER AND THEY ALL SOWS FAILED.PLZ HELP ME FOR LONGER STAY TO YOUR SITE......
AND I AM SUFFERING FROM MONEY PROBLEM ...HUMBEL REQUES FROM U PLZ

YOUR COUSTMER

ABHISHEK KUMAR


date time subscriber ID amount order ID payment gateway payment status transaction ID recharge status IP address
[protected]:19 AM [protected] 100.00 R[protected] CITIBANK FAILURE 0 FAILURE 122.168.213.16
[protected]:27 PM [protected] 30.00 R[protected] CITIBANK FAILURE 0 FAILURE 122.168.19.197
[protected]:27 PM [protected] 30.00 R[protected] CITIBANK FAILURE 0 FAILURE 122.168.19.197
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.111+111+111) has been processed from our end on 11/03/2011 and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team
Rechargeitnow
RESPECTED SIR,

I HAVE DONE 3 TIME RECHARGE TO MY SUNDIRECT SMART CARD NUMBER ([protected] ) AND THEY ALL SOWS FAILED.PLZ HELP ME FOR LONGER STAY TO YOUR SITE...
AND I AM SUFFERING FROM MONEY PROBLEM ...HUMBEL REQUES FROM U PLZ.

YESTERDAY DETAILS AL READY SUBMITTEDON.
YOUR COUSTMER

G.SRINIVASARAO
Hi..i have used www.rechargeitnow.com since last 5 months.This is the 3rd time that my recharge is not successful but the money was deducted from my SBI account no.[protected].Last time i have got an confirmation message from www.rechargeitnow.com which mentioned about the refund of money within 6 days but it was not happaned so. Today also i recharged it but the result is recharge fail.I have used this site when there is emergency but it is not working properly so what is the used of it. i wll be thankfull i[censored] plz check and refund my money as soon as possible. i am very disappointed this time.
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your Complain, it is requested you to submit your ticket in ESCALATION under contact us page. kindly revert all possible details for your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team Rechargeitnow.com

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