[Resolved]  Reebok Apparel — Reebok India 'Free' Gifts Promo

I think you are Mr. Sumanto, is an illiterate person. When you enter the Scratch Card No., it shows two gifts won by you; it does not ask to call at helpline nos. to know the gifts. I think helpline nos. are given in case you face any problem and Reebok is charging Rs.100/- towards handling & courier charges. I don’t mind to pay Rs.100/- towards I have won Reebok Travel Bag and Timex Wrist Watch.

Now a days, if somebody does not know how to use internet is really is an illiterate.

How Sumanto can be illiterate person, he is using the internet and writing the comments about the reputed company and in case, he is found wrong will be in trouble because of cyber crime.

I came from USA after spending three years there. I was working with a retail outlet and we have done several schemes there. In US, all the schemes are codes based, customer scratch the card and submit his code on the website and gift displayed him and he gets the gift at his place. I think this system is made because retailers otherwise never give gifts to the customer and scratch most of the cards themselves.

Reebok — Scam Promo

When I bought Reebok apparel from their store at Oberoi Mall, Mumbai, I was given a scratch card and told it would give me assured free gifts. I had to enter details from the scratch card on a website called click2redeem.com (no www). After giving all my personal details, I was told to call the number ([protected]) of Countrywide Holidays to redeem my gift. They then asked me to send them Rs 100 to redeem my 'free gift'.

I hung up at that point as I am not parting with money to redeem a free gift.

I think it is a SCAM to get personal information for a database.

Dear Samit, In India, people are not that educated that they understand the codes to cross check on the net. Big Bazaar also done the similar promotion that you shop for rs.2500/- and pay rs.100/- to get the wrist watch free but that wrist watch was local brand.

Thank you, I have understood now, how to redeem.

IF YOU MENTION WRONG EMAIL ID, COMPANY MAKE TAKE ACTION AGAINST YOU UNDER CYBER CRIME. THIS BLOG IS TO SOLVE YOUR PROBLEM NOT TO SPOIL REPUTATION OF OTHER COMPANIES.

ALWAYS MENTION RIGHT EMAIL ID, SO THAT COMPANY CAN APPROACH YOU AND SOLVE YOUR COMPLAINT.

IF YOU MENTION WRONG EMAIL ID, COMPANY MAKE TAKE ACTION AGAINST YOU UNDER CYBER CRIME. THIS BLOG IS TO SOLVE YOUR PROBLEM NOT TO SPOIL REPUTATION OF OTHER COMPANIES.

ALWAYS MENTION RIGHT EMAIL ID, SO THAT COMPANY CAN APPROACH YOU AND SOLVE YOUR COMPLAINT.

Has anyone won any other gift other than travel bag & timex watch combo? For my scratch card also this combo gift has come. I think they are not giving any other gifts.

I BOUGHT MATERIAL FROM REEBOK STORE FOR RS 3097 WHERE THEY GAVE ME SCRATCH CARD COUPAN & NOTED DOWN MY MOBILE NO [protected] & ASSURED THAT I WILL GET PASSWARD IN MY MOBILE BUT TILL NOW I DID NOT RECEIVED ANY PASSWARD . KINDLY SEND THE ABOVE. B.NO.000012 DATED 16/11/08 THANKS

Dear Sir,
Ihave purchased REEBOK APPERIALS FROM PASCHIM VIHAR STORE REEBOK, but i am not able to get the web site where to login for the free gift claim.
Waiting for reply.

i have purchased Reebok merchandise from Ashok vihar delhi
and have been given vrification code too. But can't find a way to redeem my gifts

Pl advise how to proceed as site you have mentioned is no help
for claiming gifts

Sir,
I've been a loyal customer to Reebok and I was satisfied with the Reebok products. Last week I bought a pair of shoes worth Rs 3000 from Planet sports, Focus mall, Calicut. I was told that as a promotional offer I can buy any Reebok apparel worth Rs 1000 free. After having a close look at the Reebok appareals in the shop I observed -
1. All the apparels were highly overpriced. (I've been buying Reebok since like my childhood)
2. There were absolutely no choice.

This frustrated me so bad that I didn't want to exercise the offer, but my friend picked up some T-shirt priced at Rs 899, for which I'd not have paid more than Rs 300 otherwise.
Off course as a consumer I feel betrayed and want to rethink about my loyalty towards the brand. But moreover, being a management student with interest in marketing, I fail to understand what kind of strategy this is. The promotional offer is definitely getting it's share from sales and promotion allocations but it is doing the exact opposite thing, decreasing customer loyalty.
I am happy with the shoes but not at all with promotional offer.

Thanks and Regards,
Rupesh Thakare
Batch of 2008-10
Indian Institute of Management Kozhikode

Is it really a scam? I have updated the personal details on the website and got to know about the assured gifts. They are travel bag and a holiday voucher. I think till this point everything works. In case somebody has not received the code (i.e. password), the person should recheck the mobile number/email id that he has provided.
However, I am also not happy about the lengthy process and payment of Rs. 100 towards courier charges. But I guess the right products have been delivered to the customers who have claimed it.

I have won Travel Bag and Holiday voucher. I have received also, travel bag looks Rs.500/- worth and holiday package destinations are huge list which can be availed before sep'09

I was searching google for a bag and suddenly saw this blog. I think people are just spoiling the reputation of good companies by mentioning here and they must be vela kind of people.

I think Neetu, you are right coz people those do not hv time hardly send the forms for redemption but i'm happy coz atleast now a days; there r something in scratch cards rather than empty one. i m a student and hv enough time to write here and send the form for redemption. ok. yeh google bhi mast hai hum find kuch karte hai dhikhata kuch hai.

Hi,
I have got the scratch from rebook after purchasing the apparel worth more than 2500 and i have sent the scratch card, invoice and the a copy of application form which they have asked to download. I have sent it one month back.
I have enter details on the website called click2redeem.com too.
I got a message to my mobile from Country wide stating that Some documents are missing. When I called and ask them they told that i have failed to send the Scratch card. But i am sure that i have sent that Original scratch card allong with other documents.
One sad thing is the customer care people are not responding properly i have to make many calls and after a long attempt only they are picking the phone .
What should i do.To whome i have to carry on this request to esculate this.

it has been 3 months now since i have sent them 100 rupee draft...Countrywide Holidays where r u.

I endorse your view. I also received an SMS yesterday from countryside despite sending Rs 100 that my claim cannot be processed due to incomplete doucs. I have sent the claim form, photocopy of bill and even the Rs 100 they unfairly demanded and still they are shying away from their responsibility..
Shame upon REEBOOK!!!