[Resolved]  Reliance Big Tv — very very bad Service from customer care and Wasting of time to call CC

Address:Bangalore, Karnataka

Dear All,

This is Mohan, I have transferred from Chennai to Bangalore 2 weeks ago . Along with that I have Taken My Big Tv dish also . I have raised a complaint for re-installation . I am located in BTM 1 stage.I am truly telling .. I never disappointed in my life, Which I have a bad experience with BIG TV Customer care . The Dish TV haven't installed yet .. but they keep detecting money from my account .. They said to RECHARGE for Rs.350 for re-installation . However I did. But they not coming for re-installation .. and detecting money . When I call CC . They take all my stories and Disconnect the call.. Today[protected] I have been called 6 times continuously .. No proper response . They saying again to recharge Rs.350 . .. Please tell me is that make sense .. ( First off all DISH TV is not in use .. I have to keep recharging the money ) Without using the service.. Please /kindly some suggest how to escalate this issue .. and wat is the solution for this . I would appreciate if any one can help me please .. I am totally Frustrated..

Thanks in Advance,
Mohan ([protected])
My BIG TV smart card #[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr Mohan

As discussed with you, the Call is allocated and the same will be completed.

Jagan Bakkiyanathan
Reliance Big tv
Dear Mr Mohan


The Relocation is completed as per the details enclosed

[protected]
[protected]

Pls feel free to call back if any issue is pending

Jagan Bakkiyanathan
Reliance Big TV
hi all, im alex from delhi, last 4 days back i complaint 2 the big tv customer care 4the problem of low signal icall 2 the cc in more than 10 times but i have no responce from their this is very pitty thing about reliance BBBIG TV

Alex Thomas
[protected]
srikanth cheela to nudalofficer
show details 9:05 AM (4 minutes ago)

hai sir
i am srikanth u r custamarcar respans sa very bad, becus i am purchas 5 oneda LCE tv s in the month of dewale festeval, i gat 5 scratch cards, but till date a ney one your gos not respansed,
i ma asking your custamar car he ansared your scratch numbers and mobile numbers al so worng,
one day 2 gay calling me he telling me i ma a BIG TV tecneshan he asked my hous adres i am telling but he was tell date not cuming my hous, his mo .no [protected] $ [protected] .
my scratch nos :[protected] srikanth & venkat[protected] & jagadesh[protected] $ suresh his m no [protected].
so du as early as pacebul my BIG TV instaleshans . your teem members not enstaled BIG TVS, i am going to cunzumar couart.
thanqu

ch.srikanth
[protected]
srikanth.[protected]@gmail.com
date:[protected]

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