[Resolved]  Reliance Communications — number not working

Address:

Jabalpur, Madhya Pradesh

R/sir,
I undersigned, is a customer of Reliance mobile company since 2003 allotted mobile number [protected]. In the year 2003, my friend namely, Suman Dubey purchased and gifted to me the mobile without SIM launched by your goodself since then, I undersigned is continuously using the mobile number. Thereafter, in the year 2007, I undersigned converted the number in a SIM, which was allotted to me by your goodself. I undersigned was satisfied with the services provided by your goodself.
On 28/1/13 at 9:30 PM suddenly during call my phone was disconnected and thereafter, did not work. Therefore, on the very next day i.e. on 29/1/13 I undersigned complaint the same before your goodself’s local office situated at Shashtri Bridge, Jabalpur M.P. After hearing my grievance your officer told me that my number has been ported to other Company that’s why my number is not working and has been disconnected from this network. I undersigned showed concern that neither I have requested nor has forwarded any application to port my number to any other service provider then how come my number has been ported to.
Thereafter, your officers suggested to lodge FIR in the police station. Thereafter, I undersigned lodged FIR in the police station against the person who all are involve in this scam i.e. porting my number illegally & lodged complaint to the Telecom Regulatory Authority of India against the porting my number illegally. Thereafter, TRAI officer Mr. Vikram informed me that problem has been solved so submit ID & conformation in reliance office for re activate number. I have submitted documents to Swati madam reliance web world shastri bridge Jabalpur & Shakun madam reliance town office Napeir town Jabalpur.
That, my number is not activated after completed all procedure. thereby has caused me mental and physical harassment to which your goodself company is liable for the damages done.
I undersigned, humbly request to your goodself to activate my number early as soon as possible.

Your’s truly

Rakesh Vishwakarma
M.N.- [protected]
Detail of number
Mobile Number: [protected]
Name: Suman Dubey
DOB: 12/03/1974
Address: 72-E, Annad Nagar, Jail Road, Lucknow
Date of Purchase: 24/05/2003
Cost: 3350/- Pay by DD of Punjab National Bank Lucknow