[Resolved]  Reliance Digital / Transcend Pen Drive 8gb — Faulty Pen Drive is under warranty but not replacing it.

Dear,

I have buyed Transcend Pen(USB) drive 8GB from Reliance Digital, Ambience mall, gurgaon around 4 months back and after 1 month its goes faulty and go it replaced. Again, USB drive gone faulty on last week and gone for replacement but they are now telling that u have to pay more as now its price has changed to 990 INR but the price when u have buyed it was 799 INR so u have to pay the balance amount.

kindly look into the matter why there is so much fault rate and why they are refusing to replace with the new one as its still under warranty.

Although, they have submitted my fault USB drive and telling will reply to you in 10 days but why they are comitting to the customer that whenever there is problem or fault then we will replace on the sametime...same moment.

I am facing problem of losing my important docs and also problem with the reliance as they are cheating to customer by doing wrong commitments.


Rgds,
Dheeraj