[Resolved] Reliance Digital Tv — At installation date I was facing error in dish TV

 
11 Reviews
Old Sangavi, Pune District, Maharashtra, India
 jaysarjine27
Dear Sir/Madam,

My name is Jay Sarjine. I have bought Reliance Digital TV (smart card number is[protected] on 02.03.2013 in Pune (Old Sangavi - Mamta Nagar). At installation date I was facing error in dish TV. I had call the distributer (Bhaskar-[protected]), he said me to call reliance customer care[protected] No. The customer care executive said ask to distributer he can solve the problem & the distributer said ask to customer care officer. Currently situation is no one resolve the problem & every one giving a stupid answer to me.

Please look into this.

Regards,
Jay Sarjine
[protected]
Complaint marked as Resolved 
Verified Support
Reliance BigTV Customer Care's response, Mar 19, 2013
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RDTVcare
Verified Support
Reliance BigTV Customer Care's response, Mar 22, 2013
Dear Jay,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RDTV Care
Complaint comments  10 Comments     Updated: Share0Tweet0

Comments

DishTV — recieving an arror

my v.c.no.is [protected].
since last one month i am recieving an arror '402 check the smart card' while i am viewing my dish t.v., during this error message display of picture is totally disturbed.so pls guide me what i have to do now.
Dear Sir,
My complaint is last two days i am not found pay chenal, after searching message is comiing signal not found . i am watching only free chanal only kundly look in to matter as soon as possible.all details given below
SMSID : 1908545
Viewing Card Number : [protected]
STB Number : 06D4ABF43SM43674
Subscriber Name : SANTOSH PANDA
City : PEN
State : MAHARASHTRA
Customer Type : DTH INDIVIDUAL
Status : Active
Pay Term : HALF YEARLY
Zone : ORIYA
Scheme : MAXI
Next Renewal Date : 2 Dec 2008
Dealer ID : 9186 (PATIL SUDHIR RAJARAM)


Regards

Santosh panda
I will give you the email id of dishtv customer care, Just mail your concern their with your complete details like VC No, Phone Number and Address for quick resolution of your complaint.

Email id Is: [protected]@dishtv.in

DishTV — installation problem

set of box not installation problem
do not show my a/c detail on screen
My Experince was also very bad with Reliance ..!! Do not go with this Faltu Company .. Go with Tata Sky Either
Bad service and agents are not response promptly. Choose another service.
Finally yesterday the dealer, service center officer & reliance technician came to my home (Pune - Old Sangavi) & check again the set top box & they have replace the set top box. Now my all channel are showing properly.

So now the problem has been resolve.

Regards,
Jay
I am Reliance Digital TV customer since 2010/11, my set box changed thrice in three years, my latest complaint no. is[protected] on 11/05/2014 for setup box not working properly. No body contacted us till date i.e. 14/05/2014. My Card No. is[protected]. Please lookinto the matter immediately.

Regard
ANIL SHARMA
[protected]

Talk directly to the customer care officer

To talk directly to the person is not possible at all.The computerised mags are not sufficient, can't hear properly

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    Reliance Digital Tv - At installation date I was facing error in dish TV