[Resolved]  Reliance Digital — Worst Service After Sales

Address:Ghaziabad, Uttar Pradesh

Hi..

I bring Whirlpool Refrigerator From Reliance Digital . they also given me resq Plan for Services . One day i saw my Fridge Door Rubber is Tear ( Fat Gya) ,and also saw water coming down from Fridge.
I call to Reliance Resq Customer care and booked Ticket . Same day a Engg come and saw the Problem and tell " Sir Rubber Badlna Padega" Maine bola Ok ..Then the story begins ,
Its been more than 2 week . a simple problem is not fixed by Reliance , I brought all my Electronics product from Reliance Digital and for every product i have taken Reque Plan . First time i am using this plan and litterly i am fed up with there servce and responce.

I really Fed up with Responce from them .
Now i suggest my friends never go for reliance resque Plan , Worst Service i have ever seen . But during purchase they promise lots . " Sir we r best Service"
During call to Customer care also they hold the call for long time.But the IVR they talked lots .

One day they given one number [protected], but he never pick that call.


Is there any one who can take care of this case .

--
Shahid Khan
+91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

We are sorry for the inconvenience caused. We would like to connect with you so as to resolve your grievance. Kindly share your contact details with us at this link - http://www.facebook.com/reliancedigital/app_[protected].

We will get in touch with you as soon as we have your contact details.

Warm Regards,
Reliance Digital
Dear Sir,

We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

Warm Regards,
Reliance Digital
Dear Sir,

We are glad to know that your grievance has been addressed and hope that you are satisfied with our services.

We hope to see you soon at our store again.

Warm Regards,
Reliance Digital

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Hi, I purchased a brand new Samsung 43h4900 tv from Reliance Digital Nashik I received faulty model pl resolve my complaint as Earlie as possible Rajendra DHAKE

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