Reliance Fresh — bad staff at reliance stores | |||
The Staff member named Kiran in Reliance fresh store at Vijay cross roads in Ahmedabad was very rude and she refused to bill my grocery as it was time for her to go to lunch and she straight forward asked me to come in the evening as she was not intrested.it was hardly 12.00 in the noon and she refused to give me my stuff.It was insulting as I am a very loyal user of reliance stores and such incidents make me think to go to any reliance store now.Immediate action is expected with such employees of your company. Was this information helpful? | |||
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+91 22 2278 5000
+91 22 4017 6400
Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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I have been monitoring this illiterate, abusive, irresponsible and urgent behaviour of the staffs in this reliance (Branch - Chennai, madavaakam kutroad) for the past 4 months and it is getting worse day by day. If the manager Balasubramanyam himself behaves in a very urgent manner, no wonder the other staffs will follow him. They don't keep any carry bags, or boxes at all. If they don't have they should have the courtesy to write it down in notice board. All the customers spend al lot of time to pick up their groceries and at last get frustrated when they hear an urgent response from the manager.( he says - If you want groceries you bring your own bags, otherwise you can go to other retails). There is another person who is responsible for checking the reliance card points and book vehicle insurance at the same store. He says who am I to ask his name and it is his wish to tell or not. I wonder why the reliance staffs don't give their names, are they so urgent not tell their names even? I know about 25 families have stopped going to the Reliance and moved to other retails.
I know my complaint won't work and it will be not treated as important because I have seen people raising the same complaints lots of time but Reliance retail hasn't done anything. The manager is so dam sure that no one from Reliance head office will ask about his urgent, that he claims to me that no customer can complaint about him and if anyone complaints no action will be taken against him.
I strongly recommend my friends, colleagues, neighbours, relatives and others not to encourage the Reliance retails business by purchasing their products. I have raised this complaint in consumer complaints, Mouthshut and other grievance websites.
My Name is Syed Ikram. My phone number is :[protected].
I am sure that no one will call me to check my issue, in fact it's the issue happening to every customer in that reliance retail branch. I have come to my senses that I should not purchase anything from reliance retail shop.