[Resolved] Reliance Fresh — NON RECEIPT OF FREE GIFTS | |||
I purchased 2 multi packs of Dove soap from Reliance Fresh, Chirabazar, Mumbai. They have a lebel on the top that lakme sun screen will be given as a free gift. The store has exhausted all the free giftsand are now selling the soaps minus the free gifts. when i complained, they said that it will come, 2 weeks have passed but the store is still selling Dove miltpacks minus the gifts. The store people say that the gifts are over. How can the gifts be over, if the soap is till being sold? It means that the gifts have been stolen. The manager Sabrina is of no help. She is rude and arrogant. The staff are unable to answer how the free gifts have vanished. Is the store paying their employees so poorly that free gifts are being stolen? Ms.Renuka Mani, [protected] [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I AM AMAN FROM HISAR I HAD VISITED R. FRESH STORE, I BOUGHT HALDIRAM PRODUCT AND LABEL ON COUNTER WAS RS. 71 WHEN I GIVE FOR BILL THEY CHARGED PRINT RATE THEN I ASK FOR LABEL PRICE THEY SAID NOW MONEY CAN NOT BE GIVEN BACK AND SAID WORDINGS ALSO " AISA HI HAI AGAR ACHA LAGE TO AOO WARNA HUM KAB KEHTE HAI KI YHA SE PURCHASE KARO" THIS WORDING EXPERIENCE HAS ALSO DONE 2-3 TIMES, SO I M NOT SATISFY BY THEIR WORDINGS & bILLING SYSTEM
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Reliance Fresh — Non receipt of the offer with the product which was offer in the store
today on 9th july 2010, i had purchased a 2kg of surf excel quick wash along with some other product from reliance fresh, Nanganallur, Chennai. I had purchaswed this 2kg just because of an ( one 400 g surf excel bar free with 2 kg) offer. During the billing time I had asked the billing clerk weather the surf excel bar is inside the packet of suf or not. She assured me that the same is with the quick wash 2kg packing. But after unpacking the material, it has found that this said bar was not with the packet. I again gone the store to enquire about this and they told me that these surf excel bar is currently not available in the store and will be gven once it has come.i had these kinds of experience earllier also. Whenever there is an offer or freebies these people will not be given the same.
When i ask for a complaint register, the girl give a note book to write the complaint and there not customer feed back for and complaint register maintained by them. These no customer care number displayed even in the store. I try to register a complaint in the ril website, but there also no option for the same.
suresh b nambair
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