[Resolved]  Reliance General Insurance — ISSUANCE OF CAR POLICY FOR LESS ID VALUE

COMPLAINT AGAINST RELIANCE GENERAL INSURANCE CO. LTD FOR ISSUING CAR INSURANCE POLICY FOR LESS ID VALUE OF Rs. 3, 01, 000/- INSTEAD OF Rs.3, 18, 000/- AND NON-DELIVERY OF GIFT ITEM BY THEIR AGENT [DELHI BRANCH CODE 1302/297272]

Ref: Policy No. [protected] and Cover Note No.[protected] in respect of Hyundai car i-10 Era DL 4C AJ 1242

Dear Sir,
Earlier my Hyundai car i-10 Era Model bearing registration No. DL 4C AJ 1242 was insured with HDFC up to March, 2009. I received a number of repeated telephonic calls from the representative (Ms Swati) for the insurance of my car from Reliance as she will give discount up to 45% and the value of my car was assessed to Rs. 3, 18, 000/-. Besides she also promised me to give a complimentary gift worth Rs. 500/- in case the insurance is being done through them. She constantly pursuaded me to issue the post-dated cheque for the insurance of my aforesaid car from Reliance General Insurance through their agency. Accordingly I issued the post-dated cheque for Rs. 7, 360/- in favour of Reliance General Insurance. The photostat copy of the receipt is enclosed. But I received the Cover Note No.[protected] from Reliance General Insurance for the value of 3, 01, 000/- instead of 3, 18, 000/-. I talked to the Ms. Swati and Ms Taruna and told them that I have been issued the cover note for less ID value of 3, 01, 000/- instead of 3, 18, 000/-. She told me that it has been done by mistake and she will get it rectified within a fortnight period but till date nothing has been done.

It would be appreciated if the Reliance General Insurance Company is asked to look into the matter and do the needful without further delay under intimation to me.

Yours faithfully,


(Avinash Chander)
231, G-23, Sector 7
Rohini, Delhi-110085
[protected]
(Mob.) [protected]
E-mail: [protected]@rediffmail.com