[Resolved]  Reliance General Insurance — To Cancel Policy

Dear SIR,

I M INSURED WITH RELIANCE HEALTH INSURANCE PLAN, MY POLICY NO IS[protected],

ACCORDING TO UR COMMITMENT I SHOULD GET MY POLICY KITWITH IN 15 DAYS,

BUT STILL NOW I DIDNT GET MY HEALTH POLICY KIT AT MY ADDRESS GIVEN BELOW-
HOUSE NO 1105, DAYANAND COLONY, NEAR MOJI BALA KUA, GURGAON GAU, (HARYANA)

I HAVE RESISTER MY COMPLAIN IN CUSTOMER CARE THEY HAVE GIVEN ME SERVICE REQUEST NO-39289

AND ASSURED ME THAT I WILL GET MY POLICY KIT WITH IN 10 DAYS MORE, ALMOST ONE MONTH HAS COMPLETED,

ITS VERY BAD COMMUNICATION WITH YOU,

HOW CAN A CUSTOMER TRUST OVER YOU,

GAURAV KUMAR SARSWAT

MOBILE NO-[protected]

TO
The Reliance Insurance Co Ltd
Bombay

Sub - Fraud done by your agent RSL FROM DELHI.

Sir,
Myself Harpreet Singh S/O Bhupinder Singh resident of village Heon Banga Distt Nawanshahar Punjab had purchased your policy from one of your agent as above mentioned on 31st december08 but after receiving the policy I came to know that the request form which was filled duly by me in front of one of the agents of RSL was changed .All my profession was changed, my signatures were also copied from the original form & did not match by the actual one.
After that I approached to reliance Insurance Nawanshahr office to refund my policy, there I came to know that the cancellation application form is to be duly signed by the policy holder as well as agent advisor.
When I called back the person who contacted me for policy he said that the policy is under there company RSL and my agent advisor is somebody Vikas Sharma mentioned in the policy. Then I tried to call that Vikas Sharma but the contact number given was totally fake. Till then my free look period was gone and I got frustrated.
After a week on 8th Feb. 09 I came to knew that RSL Company is organizing a meeting in nawanshahar, I personally visited their agents and they ensured me for the refund of the policy. But sir till date no body in the FAKE company (RSL) is ready to attend my phone & nor they are returning my policy. My original policy is in the office of RSL in Delhi.
So sirs please take this matter to be serious because it also leaves a bad impression of Reliance Insurance Company.

Thanking you


Yours faithfully

HARPREET SINGH
S/O BHUPINDER SINGH
BANGA
DISTT NAWANSHAHR
PUNJAB 144505
CONTACT NO.[protected]
EMAIL ID [protected]@yahoo.com
POLICY DETAILS
CLIENT ID NO.07744852
ADVISOR CODE NO.20160898
CONTRACT 13365880
DTD 31ST DEC 08