[Resolved]  Reliance Life Insurance Company / Reliance Wealth + Health Plan — Premium Paid Amount Certificate & Statement of Accounts and Policy Charges Discrepancy.

Address:

West Godavari, Andhra Pradesh

Dear Sir,

Sub: Premium Paid Amount Certificate & Statement of Accounts and Policy Charges Discrepancy. Regarding.

Ref: Policy No 11731526
Policy Holder Name: D.Harikrishnaprasad.
Policy Name: Reliance Wealth + Health of M/S Reliance Life Insurance Co.


With reference to above, I write to inform you that there is discrepancy noticed in the premium notice and as per the bond. As I am Paying Premium amounts regularly as per the premium notice received in time.

The Premium Paid Certificate Copies, Statement of Account and correspondence made to through E-mail and enquires made at your nearest branch office at Rajahmundry.

The statements which are received from the branch office are not tallying, with premium amount mentioned in the bond.

Hence I request you to kindly go through the statements as per the enclosers and rectify the same and see that the future premium notices are to be sent as per the bond.

As per above policy I have sent the mail to the below mentioned Email: address:rlife.[protected]@relianceada.com on 12.07.10.

Please clarify the doubts regarding the policy at the earliest.

Thanking You,

Yours truly,
D.Hari Krishna Prasad. A.E;


1). As Per the Premium Notice and Premium Paid Certificate:-
As Per Premium Paid Notice As Per Premium Paid Statement
Sl No Financial year Premium Amount as per notice Rs. Ps Paid amount and Receipt No/Date Income Tax Covered under Sec Amount
Rs Ps Total Amount
Rs. Ps Document received through
1 2007 – 08 13,122.00 Initial 80 C 10,392 13,122.00 Initial Doc
80 D 2,730
2 A 2008 – 09 13,113.00 13,120.00 80 C 11,180.24 13,118.21 From Net
Download
(Excluding Excess Balance Amount : Rs 8.00 /-) Receipt No: WC [protected] Dt:23/03/2009 80 D 1,937.97
2 B 80 C 11,021.00 12,778.00 From Net
Download
80 D 1,757.00
3 A 2009 – 10 13,000.00 13,002.00 80 C 10,484.21 11,123.95 From Net
Download On 30.03.10
(Excluding Excess Balance Amount : Rs 63.88 /-) Receipt No: WC [protected] Dt:15/03/2010 80 D 639.74
B 80 C 11,126.15 13,064.12 From Net
Download
On 17.04.10
80 D 1,937.97
C 80 C 10,362.51 13,107.60 From H.O
By Post
On 19.04.10
80 D 2,745.09
D 80 C 7,134.03 13,107.60 From Net
Download
On 19.05.10
80 D 5,973.57
E 80 C 11,169.63 13,107.60 From Net
Download
On 25.05.10
80 D 1,937.97

Table No 1



2).Policy Plan Riders & Premium Paid Certificate Details for the Year of 2009-10

Description of Rider Sum Assured Premium Rs Ps Premium Rs Ps Premium Rs Ps Premium Rs Ps Premium Rs Ps

Receipts Dated on 17.04.10 by Email & post 19.04.10 by Branch office 19.05.10 by Post 25.05.10 by Net
A Reliance Wealth + Health Plan Sec 80 C A+D+G+H 10,000.00 9192.88 5964.40 10,000.00
B Term Life wt Accident Benefit Rider Sec 80 C 90,000.00 B+E 1,126.15 641.94 641.94 641.94
C Major Surgical Benefit Rider Sec 80 D 90,000.00 C+F 1,937.97 1298.23 1298.23 1298.23
D Reliance Wealth + Health Plan
Sec 80 C 27.52 27.52 27.52
E Term Life wt Accident Benefit Rider
Sec 80 C 90,000.00 484.21 484.21 484.21
F Major Surgical Benefit Rider
Sec 80 D 90,000.00 639.74 639.74 639.74
G Reliance Wealth + Health Plan
Sec 80 C 8.64 8.64 8.64
H Reliance Wealth + Health Plan
Sec 80 C 7.32 7.32 7.32
I HCB
Sec 80 D 807.12 4035.60

Summery of total Premium Paid to avail Income Tax benefit:

Sec 80 C 11,126.15 10362.51 7134.03 11,169.63
Sec 80 D 1,937.97 2745.09 5973.57 1,937.97
Total Amount 13,064.12 13107.60 13107.60 13,107.60

Table No 2 A

2).Policy Plan Riders & Premium Paid Certificate for the Year of 2008-09

Description of Rider Sum Assured Premium Rs Ps Premium Rs Ps

Receipts Dated on 19.05.10
by Post 25.05.10
by Net
Reliance Wealth + Health Plan Sec 80 C 10,000.00
Term Life wt Accident Benefit Rider. Sec 80 C 90,000.00 641.94
Major Surgical Benefit Rider. Sec 80 D 90,000.00 1298.23
Reliance Wealth + Health Plan. Sec 80 C 33.16
Term Life wt Accident Benefit Rider .Sec 80 C 90,000.00 484.21
Major Surgical Benefit Rider
Sec 80 D 90,000.00 639.74
Reliance Wealth + Health Plan. Sec 80 C 10.88
Reliance Wealth + Health Plan. Sec 80 C 10.05

Summery of total Premium Paid to avail Income Tax benefit:

Sec 80 C 11,180.24
Sec 80 D 1,937.97
Total Amount 13,118.21

Table No: 2 B

3).Statement of Account & Charges, Taxes etc.:-

Sl.No Description Received on 04.02.10 by Email Received on 30.03.10 by Email Received on 07.05.10 by Branch Office Received on 07.05.10 by Branch Office Received on 12.05.10 by Branch office Received on 24.05.10 by Email

Statement Period From 24.03.08 to 04.02.10 24.03.08 to 30.03.10 24.03.08 to 07.05.10 24.03.08 to 22.03.09 24.03.08 to 12.05.10 31.03.08 to 31.03.09
Amount Rs Ps Rs Ps Rs Ps Rs Ps Rs Ps Rs Ps
1 Premium Paid 25,556.00 38,334.00 38,334.00 38,334.00 38,334.00 38,334.00
2 Allocation Charges 3,000.00 3,500.00 3,500.00 3,500.00 3,500.00 3,500.00
3 Net Premium Allocated 17,000.00 26,500.00 26,500.00 26,500.00 26,500.00 26,500.00

4 Mortality Charges. 1,020.21 1,093.24 1132.64 602.70 1527.00 691.00
5 Policy Admin Charges 1,237.38 1,352.41 1414.56 566.85 1040.00 480.00
6 Service Tax 378.35 464.19 474.85 198.30 435.72 247.62
7 Education Cess 18.04 21.60 22.46 6.84 11.14 6.00
8
Total Charges 2,654.09 2,931.46 3044.52 1374.71 3013.86 1424.62

Table No 3



From:
D.Hari Krishna Prasad. A.E;
M/S THE JEYPORE SUGAR COMPANY Ltd,
Q.No: C 18/2, V.V.S.Sugars Colony,
Chagallu, W.G.Dt
Andhra Pradesh. 534 342
Policy No: 11731526

Email: [protected]@hotmail.com
____________________________________________________________________________
The above details already sent to [protected]@gmail.com on 01/10/10

Reply of secretary insurance ombudsman hyderabad (sent the mail) on 09/11/10 is as following:

we wish to inform you that according to áRedressal of Public Grievances Rules, 1998 the subject matter of your complaint does not come under the jurisdiction of this office.Hence, we regret our inability to process your above complaint.

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Note : If you want Hard Copy i will send it by post