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[Resolved]  Reliance Money — limit card problems and worst service

i opened reliance money demat account . but within two months limit card problem came . nobody is telling what is this problem.customer care will not work. worst service.
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Money will treat your money as their own and will keep debiting your account with arbitrary amounts at their own whims and fancies.
The customer care department has one policy: just don’t reply to customer complaints. There is also a customer grievance e-mail given on the site, but it appears that either they are incompetent of lazy, or whether they are following the policy of keeping quiet so that the customer forgets the amounts that have been debited to his account.

The fellow at the line asks some stupid questions before hanging up, no query answered.
Reliance Money is clearly taking their customers for a ride. If you still want to trade, the site is extremely slow during trading hours. Of course the sales fellows will show you how the site operates offline, but if you have to make an urgent trade, wait endlessly for the site to open. There is no portfolio maintained on the site so you have to keep track of when you purchased the shares and at what price. Confirmations of trade are not sent.
what the hell is the LIMIT CARD?

Reliance Money sucks big time, the site is pathetically un-friendly.

The limit card is expired, but who what where?
I agree, there are numerous other problems. The website is mostly not working, you cannot loginn when you need it most.
I have not been able to log in for last 5 days, thanks to the website problems and at night its says 'end of the trading cals. going on pl. log after 3 oclock''. Now who stupid will log in the night after 3AM.
The service is surely very poor and majority of the customers are very troubled with the services. I have decided to close my account and am planning to shift to some other online trading site.
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Why don't they give simple user manual/faq/help session?
hi everybody,
I have an account with reliancemoney since one and half year, there are a lot of problems with reliancemoney and the recent and largest problem is with the limit card charges they are making.a 15 days ago i happened to trade from home using instatrade, while logging in it asked me to recharge the limit card, as usual i filled in the pr card 500 which used to have a trading limit of 90lacs in F&O, after a few days I was charged 69000rs in brokerage and when i asked about it, i came to know that the limits were changed to 2 lacs from 90 lacs which caused me a brokerage of about 25 paise per 100 rs .I have been wiped out from my whole capital causing me a lot of trouble.on asking about why didnt you informed us about this major change in the system they replied that we have informed you via email, tell me how many people read there email daily, if anybody wishes to fight against this unjustice please contact me at my email address [protected]@yahoo.com

Reliance Money — sight is very slow

the site is very slow. flash advertisement is
very heavy so item displayed very long time
this site is not for advertisement so you can
stop the advertisement
sum services is not working properly
in trading sight is connect or disconnect more time
i read your topic & i completely agree with you .these [censored]in ashole reliance does this to everyone .i am also a victim of reliancemoney.they just suck money.tehy had deducted 3000.for just three trade i executed.i will write to you raj win bhatia
GROSS ISSUE WITH Reliancemoney ABRUPTLY CHARGING Rs.15 per trade without proper notification/information to it's customer/consumer which is a gross voilation of basic ethics:



I'm shocked to see today while logging to https://fasttrade.reliancemoney.com/ I got pop-up message stating that Rs.15 brokerage is in-effect from Jul 20 2009 irrespective of limitcard.



Few things here which are completely unethical and unfair.



1. This message started appearing since July 23rd noon and was completely absent starting from July 20th 2009.

2. This should be done with at-least a month of notice vai regular surface mail and thru https://fasttrade.reliancemoney.com/ and acceptance should be taken from customer, which was not done.

3. Since, this is a major change in brockerage contract agreed earlier, it is completely ABRUPT unethical and unfair by RELIANCEMONEY.COM to just notify customer 3 days after these charges are in-effect furthermore I've been doing intraday trade for last 2.5 months and was never told about this ABRUPT changes and charges on my trades which are around 70-120 per day, therefore costing me over 1000RS loss per day as a result.





I strongly believe that above abrupt charges since July 20th are waived off for my account immediately thereby amicably resolving this arbitrage without having to report this unethical practice to higher authorities.



As such I’ve stopped trading with RELIANCEMONEY.com with such unpleasant and bitter experience till further clarification is provided on this gross matter.

Please treat this urgent and resolve ASAP with acknowledgement.

If required all the users who have faced issues can form and file public litigation/pettition for such GROSS VOILATONIS
I m not understanding what the hell is Limit Card and what is the charges for how may days. I had tried to customer care they had given me the cities DSA's no. But some no are not reachable, some are switched off, and some are not contacting. Means I had tried so many time but failed to contact the. And main customer care executive not help to know about Limit Card.
very bad srvice from relinace moeny
coz site is ful of advertisement and full loaded with unusefull information
makin itz speed very sloww please do somthng and getin automatically logoutt
this is one of the worst online services i've seen. something that doesn't work whenever u need it the most. ehats the point of such high security when these guys would not leave any money in ur account to be secure. u need to login atleast 5-6 time before the site actually stabilises. amazingly poor standards. these guys dont even care about their reputation or what...??? i'm not recommending this site to anyone for sure. the only profitable person from this site would be a comp hardware mechanic coz lots of ppl would've broken down their monitors/ laptops due to frustration caused by this site.

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    Reliance Money
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    No 6 Reliance House, Opposite Sastri Bhavan, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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