[Resolved]  Rns Motors — bad service

Since from 2003 i used to leave my car for service in RNS motors. But, from past two consecutive services at the gap of every three months I experienced a very bad service and behaviour of RNS motor personnels. I am totally upset about the quality of service and i was cheated by them charging exorbent amont for the worthless service.
I am wondering how companies change their colours after getting some ISO level certifications. Once they get popularity they just don't care about the consumers and the principles they followed earlier. It is true that as the money come, their honesty vanishes.
I went to RNS motors, yeshwanthpur, Bangalore in july for general service. they said this is gone that is gone and gave estimation of 10K to my car. I finally asked so, many questions and took verbal gurantee from them that if i report any problem in next 6 months they are liable. after the service done, bill came to 9.5 K.
Just after 2 months my car developed the same problem which was reported earlier and i went back to RNS. they told some junk reason and again asked for 7K for repair...i was totally upset.
MY concern was if at all the problem was known to them earlier, why they didn't suggest me to rectify the problem. These ae the gimic they follow to get repeated orders and services changes from customer.

I REQUEST.........
PLEASE PLEASE PLEASE never go to RNS motors...they don't have eithics. they cheat customers with excess service charges and they have lost good staffs and turned money oriented institute...
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Mar 10, 2019
Complaint marked as Resolved 
Verified Support
Feb 06, 2019
RNS Motors Customer Care's response
Hi, we would like to apologize first, for your negative experience at our RNS Motors. We would like to look into the matter on priority.
To take this issue forward can you quickly inbox us with your vehicle number & mobile number through Email: [protected]@rnsmaruti.com

Also you can reach us by Telephone number: +91 [protected]. So we can do the needful.

Thank You
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R.N.S MOTORS — CHEATING CUSTOMER

HAI,

I AM MOHAN & I HERE BY INFORM YOU THAT R.N.S MOTORS IS THE BEST IN CHEATING THE CUSTOMER IN BANGALORE


WITH REGARDS

MOHAN KUMAR.S

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RNS is providing very bad service now a days. I experienced it when my Alto was serviced in RNS. My car met with an accident and both the side body was damaged. I gave it to RNS showroom in Gorguntepalya and the repair done by them was very worst. Couple of things
* They said they will deliver in 8 days but it took 30 days for them to deliver
* Seems like mechanics in RNS they dont know how to open/remove car interiors. They have made lot of scratches and damage to interiors
* While welding the body they have burnt the floor mat and electric wiring...i spent 15000 in correcting them
* After the repair though i have spent some 60000 on RNS bill one of the Door is not locking properly

I was in a impression that RNS will provide great service but this was worst service given by them. If i have given car to repair in my home town (Chickmagalore) they could have done it much better. Car mechanics in my home town and other garage peoples cannot believe car was repaired at RNS. Never go for RNS...better go for Mandovi.

RNS — RPM Meter Warranty Claim ,Bad Service

Not providing any good service for My car Maruti Swift .Engine No:1178302
Chasi No:402419.Please take some Action fast
Name:Suresha A Habib
Hno:11 Siddeshwarnagar Timber Yard Unkal
City:Hubli,
State:Karnataka
Model:Maruti Swift VDI
Engine No:1178302
Chasis No:402419
Purchase Date:07/02/2009
Complaint:RPM Meter Not Working
the RPM Meter in the warranty period the yours dealer RNS Motors Not Claiming the waranty what I do and not providing any service in good condition
I have given to car repair in my home town (Hubli)they could have done much better.car mechanics in my home town and other garage people cannot believe car was repaired At RNS .Please take immediate action for me
Hi Guys, I too had a very very very bad experience with RNS motors Hosur Road. They had stolen my engine and as far as i know there is no technical guys in that work shop. They told some story for the engine damage and told that we will claim insurance and will reimburse..after all the insurance claim is not received and i had to pay around 60k for engine repair. I request never approach RNS Motors to buy any Maruthi vehicles..In this regard, I have given complaint to Maruthi Customer care also but they are also not done any favour to me and still i am fighting with them to get it resolved. Its a brand new swift vxi which i bought it in 2010 December and i don't know how the engine will be damaged..Here i will be giving completed details of my experience..My car swift vxi had fell down in the left hand side when i was driving in village limits. The road is a single road where left and right side of the roads are having deep ups and downs. After my car got fell down, both the doors got damaged and i took my vehicle to the show room work shop. they had repaired it and delivered after putting unnecessary things in the bill and the bill amount was too cost. they took nearly 2 months to deliver my vehicle for such a plastic replace parts.. I took the delivery and drove more than 1000 kms. For check up i called the driver of RNS Motors and i had given him for checkup..after sometime the driver called me and told that the vehicle has stopped in the middle of the Road and i approached show room people to know what exactly happend, they told that inside the engine one small part is broken down into pieces and it needs to be replaced. My Question, while repairing the vehicle they didn't found any problem in the engine and after travelling 1000km how come the engine will get the problem. As per my understanding, they cheated me very badly and they had stolen the engine for making money. they collected 59k from my pocket and they kept my vehicle for 3 months in the show room. This is my first car in my life and without spending much in my car i had faced these many problems with those . There is one called Chandrasekar(Manager) who has resigned recently is a number one Fraud and he doesn't know how to speak English and how to handle customer complaints..One more , , Rascal is Suresh Naidu, He is very much talented to tell stories to the customers and i think this guy has trained well in cheating people and not doing any favour to the customers. One day i will definitely want to kill that person and that much he has irritated me. Jagadeesh, he is the responsible for Insurance claims and he doesn't know the process of doing such things and simply bluffing people like anything that tomorrow, day after, like this...
Finally My request is not to buy any vehicle from RNS Motors Ltd, which is a cheating company. Maruthi Company should withdraw the dealership from such an otherwise Maruthi company will get bad name due to this and they have to take appropriate action to enable customers with all the problems which we are facing now. Please suggest me how to get it resolved and i am thinking to file a case against RNS motors in consumer court..Guys all suggestions are aprreciable...Help me Please how to get rid of these...I lost nearly 1.2 lakhs in one year that too buying a new car..Shame...
Sir I have Maruti Wagon R Car.. i complaint Bijapur RNS showroom, , Kindly inform me...From - Satish Biradar..Sindagi... [protected]

RNS Motors Hubballi is providing very bad service. I have purchased Swift VXI car on 21.03.2015. I have experienced a very bad service and behaviour of RNS motor personnel’s particularly sales person, Mahesh Angadi. He don’t know anything about vehicle rate and other particulars. In the beginning when I asked the rate of Swift VXI, he said Rs 6.38 lakhs i.e the rate of swift widsung. Then later he after enquiring in the sales dept he said Rs 6.51 lakhs. I booked for car somewhere in 1 st week of February 2015.Then also he never called me even single time to inform the status. He was not receiving my call. At the time of delivery he was not present and also nobody cared, no body explained the details of the vehicle. Then after temporary registration no body informed me the procedure for permanent registration. They don’t have even time to call and inform the status of registration papers. I my self-used to call every time and getting the information. Yesterday at about 2.30 PM I went to RNS Office, they give me Form 20 and asked me to sign the papers.
Yesterday evening at I received a phone call from [protected] and she asked me to go to RTO Office today at 12.00 PM for vehicle passing and I went there at 12.00 PM., then at about 12.45 PM Sri Javali, agent of RNS Motors is telling that he has not received the papers. I came back and waiting for the information from RNS Motors .This is the way RNS Motors Hubballi is giving bad service.
I am totally upset about the quality of service of RNS Motors Hubballi. I suggest my friends not to buy vehicle from RNS Motors Hubballi.
Given my car for service charged 10000 RS. Informed that they serviced well and changed oil etc..i drive to Madurai...AC didn't work..windows did not close properly...oil leakage...i dint know what they did...checked in madurai service centre they informed no gas in the ac...RNS HEBBAL...CHEATER ...

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