[Resolved]  Royal Sundaram Alliance Insurance Company Ltd / Insurance Certificate — courier not received to the correct person

i have applied for hospital cash insurance scheme at M/s Royal sundaram alliance company ltd thrugh Standard chartered bank. I have not received the certificate till today.

when enquired with royal sundaram customer service. they said it was delievered on 6th june, 2008 to my address and also said it was received by the person name Mr. karthik.

But it has not come to my house address and no person with name karthik is staying in my house or nearbye my house.

on equiry royal sundaram insurance company have given me the amway bill no : [protected] and asked my to search on www.expressit.com, but i am unable to search in this address.

pl check once and deliver the insurance certificate at my address