[Resolved]  Samsung 32" Full Hd Lcd Tv La32b550k1r — received damaged lcdtv

Address:

Dibrugarh, Assam

the samsung lcdtv was booked thru an online website cafegadgets.com on may 13 by my brother who stay in southafrica as a gift worth 40,409/-.the tv was dispatched on may20 from gurgoan,haryana to dibrugarh,assam.it reached on may28.but when we switch on the tv the screen inside found totally cracked.from outside the look was very good.
we informed the same to cafegadgets,tata aig(insurance policy),samsung.the cafegadgets took till date to sort out the matter and finally telling to send back tv with our own cost so that they will sortout.if we send the tv by courier is they any gaurentee that the damaged tv wont get damage again since its very far away from assam.

we r not milliniors to throw the money for buying a new tv,or baring thousands of rs/- for courier charges.the cafegadgets r at gain side we r at loss side.they r playing with us.

pls do favour for us.we r demanding for a new tv or refund amount.our mail-id is :[protected]@yahoo.co.in phhone:[protected]