[Resolved]  Samsung Air Conditioner — AC's Compressor is not working properly

Samsung Air Conditioner — Compressor not working

We purchased samsung window a/c on[protected]
from digital shoppy, m.g.road, Secunderabad.The
a/c was not working from 14-05-08 onwards.We gave a complaint on the toll free no. on 16-05-08
The service engineer comes on 19-05-08 and after checking the a/c tells us that compresser has got
problem & needs to be replaced . the same will be done by 21-05-08.but inspite of our daily calling at the toll free no.nobody has till date turned up from the samsung sevice center.We request you to put
this complaint to samsung india & get the a/c
problem solved.the complaint no.is [protected].

Air Conditioner — Compressor problem and as well as Installation Problem

Hi I am Sadiq Syed from Chennai

Actually i bought an AC from Samsung on 22nd April 2008. After installation i would have used the AC for hardly 2 days. Then i called the person who installed this and also gave a complaint in the service centre. But there they asked me to call another number else customer care. I called customer care and lodged a complaint about the machine on 25th May 2008. The service people came and checked what is the problem. But after checking the machine they said that there is gas leakage problem as well as compressor is low pumping problem. They asked to reinstall the machine. But i really dont understand that when i already paid Rs.1100 for installation then why should i pay again for the same thing. And more over i accepted for paying a minimal amount for reinstallation. But there is no response from anyone till date.

So this is the worst case and worst service which i never seen in my lifetime.

So, It is my humble request everyone not to buy any product from samsung

The persons involved in this are given below.

Contact Person Mobile Number
Mr. Prashant(Service Person) - [protected]
Mr. Vinod (Installation Guy) - [protected]

Samsung Air Conditioner — not working and not providing service

dear sir,

This is reagarding the samsung air conditoner we have purchased for our company named Majestic vehciles pvt ltd. the puchasing date is less than before 10 months. The company is a authorised Maruti dealership and we have more than 8 a.c of samsung in our 3 offices, we are highly dissatisfied from the service they are providing to us, previously we had lodge a complaint of ac gas leakage and ac is not starting on. it had taken allmost more than 15 days to resolve the problem and it was the summer daysand the ac which is faulty is of the customer loudge where the customer waits till there vehicle get repaired so it really shameful to us if our customer has to wait in a room has no cooling system only because of samsung, this is the second time that our ac is not working from more than 10 days we had lodge a complaint to the authorised service center for the same and also talked to Mr. Malu ph :[protected] for the same as our ac is under AMC and less than 01 yr to purchase . after the first repair the ac got damaged with in 15 days and they are not taking any step for the same the complaint is as it is, if this is so in that case what we think is if a samsung ac cant work proper for at least 01 year and the service is too worst which show that they dont care for the customers. its shame for the company and the customer care deptt. that they are not fulfill and they are helpless to care for their customer, if you really value for the customer feedback and complaint pls do the needful action in practical way and send any authorised person to solve the problem. Anup- [protected], Atul-[protected].
Add- Majestic Vehicles Pvt. Ltd.
39, 40 babulban, shastri nagar,
ionox road, wardhaman nagar
nagpur -440008
[protected],
[protected]@rediffmail.com
[protected]@yahoo.co.in

Samsung Air Conditioner — Ac is not working

To samsung india ltd
Dear Sir/ Madam,


After receiving spark in our a/c its immediately stop on working.


We are trying your customer care nos for launcing our complaint. but the said nos has been continous get engaged.

kindly launch my complaint

Regards

Mugdha Potdar

Compresser not working
We purchased samsung window a/c from Ashoka sales agengy Faridabad on dated[protected].
After one month ac was not working I gave a complaint, service engineer comes after checking he tells us that compresser of AC has got problem & needs to be replaced, first time I paid Rs.800 for tempo fare.After 20 days we got same problem again I complaint, service engineer comes after checking he tells us that compresser of AC has got problem & needs to be replaced, Again I paid Rs 700 for tempo fare.
This year at starting of summer I facing same problem .I realy unhappy with this Samsung KHATARA product.My complaint no is [protected] dated[protected].
Please return my mony, I will go with any other brand.
Thanks and Regards,

Vikas pandey.
B-65, 2nd Floor Greenfilds Colony,
Faridabad.Haryana.
M-[protected], [protected].

Samsung air condititioner — Compressor is not working

My sister purchased a air conditioner on 06/06/2007. this year after servicing its not working. after a telecon with your customer care executive log a complaint. Complaint no is BP[protected] on 26 of April. As per your c.care executive they provide me a no of Mr Joshi he works with INFINITE SOLUTION add-NIT Faridabad. He visit & told us that compressor is not working & your warranty period for ac is expired. so dukan mein le jake thik karke dunga. and for that he charges 2000 to 2500/-.

After repair my ac & compressor till date is not working.

Some resources we come to know that for compressor warranty period is for 04 years.

Today i again logged a complaint in customer care for that.

Kindly help me out.


Anurupa Mitra

This is new complaint against samsund split ac. model no.AIFNDXTL .pl arrange service immediatly.

i have purchased the a.c and from that i have faced so many problem and now also my a.c is not working and i and my family is suffering a lot and the a.c is under warrenty and no one is giving any heed to it
PANKAJ CHECHI
H.NO 879 SECTOR-31
FARIDABAD
[protected]

Samsung Air Conditioner — ac is not working

sir
my ac is not working and i inform to samsung customer care center for my problem they even give me complaint no.496 and i am now waiting for there response from the last 3 days please solve my problem

Samsung A.c — a.c is not working

during running condition only fan is working..compressor is not working...i purchased this a.c just before one week

SAMSUNG SPLIT AC — compressor not switching on

Dear Sir,
Two years ago i have purchased SAMSUNG split AC but since a year i am facing trouble the, AC machine compressor not working . Please rectify the probled immd.
regards

11 TR ducted AC of Hyphen Hotel Reception installed at Pentagon Mall Haridwar is not working since three days. complain no. for the same is [protected]. No one has come to attained the complained.

Samsung/ Air Conditioner — NEW AC NOT WORKING

Brought a new Samsung 3 Star 1.5 Ton BioSleep Plus window AC on 27 Jul 10. The same was installed but is not working since installation. Called up the dealer, Rahul Sales, Ferozpur road Ludhiana but the response has been atrocious. The company also is not responding.

Samsung airconditioner — non working airconditioner

airconditioner not working since 1 month-service enginer reported compressor not working on 18.11.2010. need replacement immediately. pls respond on[protected].

AirConditioner — AC MALFUNCTIONING

I HAVE LODGED A COMPALAIN ON 28/04/2011 NO.RNA[protected].MY AC IS NOT WORKING I AM FACING A LOT OF PROBLEM AND LOSING BUSINESS AS CUSTOMER COULD NOT SIT IN THE OFFICE DUE TO HEAT.IT IS MATTER OF SORROW THAT THOUGH I AM CONTACING CUSOTMERCARE ALMOST EVERYDAY, THE AC IS NOT REPAIRED TILL DATE

Samsung — Air conditioner is not working

i have purchased AC in may-2011 (3/5/2011) . it is not working till the date..it's 7 month left...i have call 500 times to [protected] and service center (Bhavnagar) during 7month.. and personally meet to Pareshbhai (Manager, Sam-sung service station, bhavnagar) in first 6 month Every time engineer came to my home and told me different problem..one told me there is problem in cooling coil..other told me there is problem in compressor..and so on..but no solution.. From last 30days they are telling me that you will get replacement within two day..but i don't know how much this two days are long...7month and more...i think it may be take 80year...my son will enjoy AC..not me .. Fair Enough...

Samsung — Room Air Conditioner

I had purchased a Samsung Room Air-conditioner from Croma, Oberoi Mall, Goregaon.during April 2010 and hardly used for two months till now. I recently noticed that condenser is leaking. When I reported this matter with the distributor they in turn informed that I should take an extended warranty from them by paying extra amount to entertain my complaint or look into the matter. I am disappointed very much despite their promises they did not even offer an apology. I therefor, advise my fellow citizen please don't get cheated and think before buying this Samsung Room Air-conditioner.

Shivdas

dear sir
Regd Compaint No.[protected]
Two split ac units 1.5 tones-
Model no AR18FC3UAEB-ACE217PPJD200197
E218pppd200293,
E217pppjd200211,
E218pppd200301
were supplied directly from distributor
Feather Touch Marketing Pvt ltd
old no 20, new no 65,
Habibullah road,
T.Nagar,
Chennai-600017
vide invoice no SI/TN/13854 dated 29/03/2013
to my son Karthick Anand residing at
no.3, "Kamakshi"
S-2, 2nd floor,
Srinivasa nagar main road,
Chitlapakkam,
Chennai-600064
Two units were installed one at the above address and
other at a flat opposite to ours
out of which one ac unit supplied to the above address
was functioning properly for only one day after installation
it was installed at above address for nuptials of my son who
got married on 07/04/2013 it utterly failed to function both
the bride and groom came out frustratingly and cursed us who bought
ac unit for this occasion also the Samsung company who
manufactured this
adding fuel to the fire the distributor who supplied this unit
doesn't want to own the responsibility he has passed it on to the
people who installed it
pathetically and ironically when we contacted Samsung Service situated
at Naganallore area Chennai-600061 run by one VEERAS Samsung
Services one mr Kalai Arasan who is manning service of ac units sent one
mr Sathish he came and found that in the outdoor unit of ac
all the gas has gone out so it has to replaced but the manager at Veeras services
and they are asking us who came to your flat to instal the ac.
mr Kalai Arasan does not know who has installed ac unit at above address
and he is asking us such is the of your service people FIVE days have lapsed and
nobody wanted to take the responsibilty of redressing my greivence
i am totally dissatisfied with your ac units and splendid !!! after sale services
take back your unit and pay me with compensation for the sufferings we underwent
because of a mistaken, wrong decision to go for such a digustig AirCondtioning brand
yours
totallly dissatisfied and suffering because the wrong purchase
R Krishnamurthy
no 3., Srinivasa nagar main road,
S-2, 2nd floor, SRI KAMAKSHI,
Chitlapakkam,
Chennai-600064