[Resolved]  Samsung — Claim of free handset on purchase of "Samsung Grand Quattro".

Dear Team, I am very disappointed by the response of such a great company called as "Samsung". recently my sister had purchased a "Samsung Grand Quattro" mobile and currently samsung is running a promotion where they are offering free headphone worth 1990/- with the purchase of grand quattro mobile. i had followed the steps provided online to claim this free gift but its almost 3 weeks of me sending the mail to the claim support mail id but there is no response except on "auto-reply" email. apart from this, no one is picking up the call on the toll free numbers of samsung india e-store web site. i am really very dis appointed with such an irresponsible behavior from Samsung. Please note that i am a samsung user from last 7 years. kindly resolve my query ASAP. My mail id is :- [protected]@gmail.com