[Resolved]  Samsung Corby Mate — Distorted sound, bad clarity

I bought a Samsung Mate last week on 6th Feb, 2010. The phone seemed ok when I bought it with everything seemingly working well. But when I began using it 2 days later, the problems started. The phone had a loud volume, but compensated on clarity. The result was everytime I spoke to anyone, the sound was garbled. I had to ask people to repeat sentences many times. Initially I assumed it was a network issue and hence did not raise a flag. But the problem persisted at every location. This of course could not be a network fault. To confirm my suspicions, I inserted my SIM into my bro's phone, and the sound clarity was much better there. Which then led me to conclude the phone was faulty. It was almost like I had to strain my ears to hear and if I raised the volume, it got way too loud and still was unclear.

Since there was no resolution I went back to the store to tell them that I want to buy another model in exchange and I would pay the difference. They said I would have to go to a Samsung centre, which would be closed on Sunday (14th Feb). On Monday I went to the one nearest to me in Andheri East only to know that they had shut down. The next day, the centre in Borivli inspected my phone and declared no faults with it and refused to exchange it. They just insisted that the phone had perfect clarity.

I now have reason to believe that I made a mistake by buying Samsung and should have stuck to the tried and tested Nokia probably. At least they make better phones!