[Resolved]  Samsung Corby - Pro — Service and replacement

Address:

Tamil Nadu

Hello Sir,

I bought the Samsung Corby pro on 09-June-2010 at T.Nagar croma Shopping center with the price of Rs.11275. initially its works fine.after 2 months it i got the problem in touch screen and i went to to Samsung authorized service center in t nagar habibullah road, they have solved the problem. from January 2011 i have no problem after jan 15 th i switched to new mobile because of my office restrictions. i have not used for 2 weeks. after 3 weeks i try to charge the mobile its not getting charged , red, green colors appeared in the screen when i charged and i went to the same service center again the said that there is water is inside the charger and it because of that its not getting charged, i told there is no way to the water get inside the mobile through the charge plug-in, after few minutes test again they said the problem is not with charge pin it's because of battery your mobile battery is dead. replace with new one . i asked them to replace the battery they said we cant do that.the warranty for the battery is 6 months only.so u have to pay for the new battery as well as for the service also. i asked them its a new mobile place replace with new one or solve my problem and its under warranty. they go ask with Samsung or manager don't ask us. The worst product i have purchased i want my money back or i want replacement 11257 its not that simple, my one month salary.please take the necessary action i have placed the request in Samsung customer care but no response. the BP number from samsung customer care given to me is[protected] the same BP nmuber is given by the customer care for every request from me.worst service and worst product.please do the needful.

my contact details are :+91 [protected]
email id : [protected]@gmail.com
product : Samsung-Corby pro
purchased on : june 09-2010
warranty status : still in warranty