[Resolved] Samsung Galaxy S2 — Multiple issues in the phone | |||
I had purchased Samsung Galaxy S2 on 4/3/2012 and I am extremely unhappy with the product as well as the service. Following are the issues with the phone.. and each day new issue arises so the list is un ending: 1)Heating up of the phone 2)Low battery. get discharged every 2 hours with minimal usuage 3) Phone hangs up while operation 4)At times incoming and outgoing calls there is no voice.(phone goes blank). 5)If in vibration mode.sometimes doesnt stop vibrating untill battery is removed. 6)Sometimes all activities on phone comes to a standstill untill the battery is removed and phone restarted. Pathetic experiance. Shopkeeper promised 1 month replacement warranty on time of purchase, but now does not acknowledge it at all. Says will repair it. But why should I get my brand new phone repaired very first week of purchase. that too of 30000 rupees. Very Very unhappy. Will never trust Samsung hence forth and never recommend it to others. -Prachi Thapar [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I too am unhappy with my Samsung GalaxyS2, I've had mine for less than a year, and I've had to replace it 2 times. I am now on my 3rd one, which by the way, I recieved today only to find out that the very issue's I was having with the 2nd phone is now happening on the "replacement/refurbished" one they sent me. If I send a text message more than 3 lines long, it fails, when I attempt to use the dialpad, and have to press numbers 3, 6 & 9, the phone blacks out and will not record the numbers. I am sooooo frustrated, and totally dissatisfied with this product! Of course, I am now stuck in T-Mobile's infamous 2 yr contract.
I too unhappy with my Samsung S2 GT-I9100, I`ve purchased this phone on 31-Dec-2011, from mobile store, on the second day I had to visit service center with this phone, my complaint was the phone getting heating up from the back side, and the battery gets drained in 3-4 hours time without using( Standby mode). The service center told me the main board is faulty and they replaced me with a new set the same day. Since then I used it for 1.6 Year ( 17 Months ), And on 28th July I experienced the same problem ( PHONE HEATING UP, BATTERY GETS DISCHARGED IN 4 - 5 HOURS WITHOUT USING). I contacted the service center they told that the main-board is faulty also the battery has to be replaced, so the total cost comes to around 9000rs... Prior to Samsung I was a Sony Ericsson user, I was happy with Sony
Aby Paulose
[protected]@gmail.com
Aby Paulose
[protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18887
Pending
0
Resolved
11174
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
samsunggalaxys2 — registration
Dear sir,I canr register my new samsung galaxy s2, can you send me the procedgure of registratioN.