[Resolved]  Samsung Gt - B5722 — GPRS connectivity Through Application

Address:

Mumbai Suburban, Maharashtra

I have bought a Samsung GT - B5722 model before 10 days. And found some issues in it.
They are as below
1. The applications (like NGPAY ,atom mobile application and Gmail mobile application) do not coonect through the GPRS. However from the browser it connects properly and functions well.
2. The headset behavior is inconsistence.
3. Once you listen the songs through the Music Player on Speaker phone on mode , the next time after connecting the Headset, it continuous to play through the Speaker phone. After restarting the mobile it behaves the same.


For the above complaints I visited the Andheri West service center. I kept the mobile phone with them for a day to repair the problems listed above. But its of no use. As per their request I went to Santacruz Main Service center.
But the engineers there refused to accept the fact and has given Corby model of Samsung to check the Same application works in Corby or not . Off course it was not my job to prove this things. But when they(counter no 3 and counter no 4) denied to look into the issue I proved the things. I successfully ran the application in Samsung Corby. The applications runs very fine on Corby.

After the successfully running of application the engineers asked me to wait and said there manager will call you. But, instead f the manager i called the Service center(the number is always busy), and spoken to the Engineer Rajesh Sir. He said its company fault and we can not help u in this matter. Now the manager conveyed the message to me that GPRS connectivity will not be there through Application in Samsung GT-B5722.

Now please let me know who will solve the issue? I am suffering a lot and suffered a lot because of this.





Thanks,
Anupam Kakade.
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