[Resolved] Samsung India Electronics Pvt Ltd — DVM-VRF Air-Conditioning System-20 H.P , 16 H.P Outdoor Units and Indoor Units of Samsung | |||
AGI INFRA LTD , JALANDHAR HEIGHTS COMPLEX , 66 Feet Road , Village Pholriwal Near Urban Estate Phase - 2 , Jalandhar , Punjab , India Purchased Central Air-Conditioning System for corporate office , DVM-VRF AC System from Samsung India Electronics Pvt Ltd through Chandigarh Office. Machines Comprising Of 20 H.P. , 16 H.P. outdoor units and indoor units were installed by Samsung Authorized Dealer GANPATI ENGINEERS , Jalandhar . The outdoor units are non-functional - 1 Service of machines overdue too . Electronic Setting Showing " ERROR-202 " Complaint Lodged and registered Number -[protected] dated[protected] and every month thereafter . No response from Samsung Company . Machine are in warranty Period . Samsung Company Failed failed to fulfill their Commitment so far Matter be referred to the Notice of M.D./ C.E.O. Samsung India Electronics Pvt Ltd and Customers be Warned not to purchase their Products and save themselves from being Cheated . Honorable Consumer Forum is is prayed to initiate harshest action against Samsung Electronics to protect . We India Customers from cheating by MNC like Samsung Because Service back is most essential part of the purchase commitment. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
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HP INDIA PVT. LTD. — Cheating with Dealers
HP India P.Ltd. has commited to their channel partners, that if they achieved certain target, HP will send them to Bangkok trip. This Bangkok trip includes Air Freight and Hotels for 4 Days and 3 Nights. Even after 6 months of completing this scheme, HP India P.Ltd. is not replying even their authorised dealer's email. This is such a hopless kind of business they doing in India. Such culprits should be exposed in mass media.SAMSUNG INDIA PVT. LTD — Defective AC Unit
I have purchased Samsung Air Condition from Kohinoor Televideo Pvt Ltd (Dadar East) on 5-DEC-2010. My Samsung AC model no is IND183CSB. My bill no is ORD2024828.The product is still under warranty. Since the purchase, this AC is not working properly. Water continuosly leaks from the indoor unit into my room as soon as we ON the AC.
We asked for replacement several times and always they are replying that they do not have the product for replacement. I have been talking with Mr.Azmat and Ms Leena from Kohinoor. But nothing has been done so far. I want them to replace the item or refund the amount.
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
We have Purchased a VRF Ref No : SIEL/DVM/11-12/OFFER/67 from Chanakya Enterprises 13, Girjie Bhawan South Ambhazari Road Laxminagar Nagpur -440022, Phone[protected], 6551189. I think we did the Biggest Mistake buying the Product from Samsung, As the Product your Customer Service Support is pathetic, We have 24 Rooms in Hotel and Most of the time the Entire AC is shutting down with an Error ‘202’ flashing on Screens.
Because of this we have Lost many Business as an In Peak Summer the Entire Property AC was down, we have logged many complaints with Customer Service Support and all we were told to wait for 72 Hours to schedule engineer to visit, Entire Hotel Air-conditioning System was shut for 4 Days, You People are taking us for granted. We have paid for these VRF’s and not bought free, the worst part is that the support service in Nagpur is too disgusting. The Agency Owner Mr. Anand Thatte too taking things very casually, At the time of Purchase he said he is available 24/7 for support and service, when required he never answer his phone, Mr. Anand Thatte is seating and hatching eggs in Nagpur then providing I’m personally going to take this Matter further up, with Consumer Form and will be filling a suit against this disgusting and pathetic service.
Kunal Onkar
The Travotel Suites,
Wardha Road Nagpur
Email: [protected]@travotelhotels.com
Phone:[protected], 20, 22