[Resolved]  Samsung India Ltd. — Cheating & Fraud in the name of Interview call of Samsung India Ltd.

Address:Ahmedabad, Gujarat

Respected Sir;
I have received an default email in the name of Samsung India Ltd. from "[protected]@rediffmail.com Hitendra Verma Assistant HR" calling me for an interview on 7/02/11 and to deposit Rs 8850/- as a refundable deposit in the account number[protected] of Global bank in favour of Sunil Yadav.
On reading the mail I called on the number[protected] & [protected] given in the said mail as there is no branch of Global bank. He therefore replied to deposit the amount in the account number [protected] of Sunil Yadav, Branch Indirapuram, State bank of India.
I have deposited the amount on 25/01/11 and send them the scan copy of "Pay In Slip" to the email address [protected]@samsungindia.com as given in the letter. After this I called several times on the above two telephone numbers but they were switched off till now.
The email which I send to [protected]@samsungindia.com has been returned undelivered and no futher communication is received from them. It leads to feel me that they have cheated & frauded me.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Samsung India — Poor service & fraud by the company

Dear Sir,

I had purchased a Samsung CRT TV- Model 29K44 in june 2008. After One month it went down. I complained 7 the service personnel came changed ome part called 'Diode' in it & it worked. Now after 1 year it again went down in the first week of Aug 09. We booked the complaint no-[protected] on 10th Aug after which the service personnel came & told us that the 'Diode' connected in the TV is not the original one & of wrong voltage range, which might has damaged the other components . He changed the diode the next day but still the problem was there then after & days he comes with an IC. changes it & says that problem is still there , he cannot understand, & told to send the TV to repair centre.We did it. We received the TV after 10 days in working condition , but the personnel who delivered the TV said that not to keep the TV in 'Standby Mode' as it is not good. Feeling suspiciuous when i came in the evening i made it to standby & found that it was not stable & getting ON itself . Also i found that the TV was not having the most popular DNIe technology of Samsung which was missing. i called samsung technical team & found that the 'easyview ' functions were also missing. From that day I am complaining regularly to SAMSUNG & the callcentre says that it would be rectified next day but no one from Samsung even cals us . It has been more than 3 weeks I had been complaining after the repair not no one listeneing. One thing when the Samsung delivered the TV after repair we had not paid on account of wrong Diode installed as was commited by the Samsung Technician. But what Samsung did was a fraud. Had I paid for the repair I would be in big Loss. I hope after writing this here I would be heard . & my problem would be solved by Samsung.

Regards
A.K. Anand
I have purchased one C TV model No21A730.M/s. Patra Electronics, Jayashree Plaza, Cuttack vide receipt No.3150 datd.7.2.09 but iam unfortunate while a member of a Samsung. As my tv is a trouble on 7.9.09 and your service personal came to my residence on the same day and after change of some of parts and spares the tv is OK. again on 10.9.09 the said tv is deed and after contact to the service center the service personal come to my residence on 11.9.09 and said that the tv may be sent to service center on 13.9.09 for necessary repair. When i feel that within a period 5 months the tv is deed and in future i.e. after the warranty what is the fate of the tv. I returned the tv to the delar on 11.9.09 and requested for change of new one. After laps of 15 days no respond from your service center nor from the delar.Request to interven other wise i forgate the purchase of the tv. I mention here that I have also purchased one LCD 22 of samsumg made which is no trouble for the same the samsung welcomes to me as a member of the samsung family. Expidite the soluation. Thanking you.
I fully agree. Samsung has the worst an the inefficient service . Their service people are all frauds and not talented to tackle the problem. I am facing a similar situation with my microwave.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information