[Resolved] Samsung India Ltd — Samsung LCD DOA Case | |
Dear Sir/ Madam, This is my second mail in Samsung Support but nether I did not receive any reply on this mail nor my problem solve by Samsung service centre. My complaint no is[protected] dated 22.12.2009, I purchased a LCD TV model no LA32B530P7RMXL S. No:- 122532E5900202 ,When I start it in my home its volume level is going mute after 30 Volume lavel.When I complaint on Samsung Service centre(Complaint no [protected]) they send en engineer for repairing the same. It should be DOA (Dead on Arrival) and it should be replace with new one TV not repair. If this product have some external problem than I am ready to service it but it have some internal problem, than I am not ready to repair the same. I request you that please change this LCD TV with new one. I will not accept it in repair condition. I want only new TV as I have paid full value for it. This is showing very poor service of India’s no ONE Brand of electronics and IT products. I have 100 times called to Mr. Manish Kaushik(Service Head - Jaipur service centre) but after 26 days gone they didn't solve my problem. I WANT TO KNOW THAT "IS THIS TYPE OF SERVICE PROVEDING TO YOUR CUSTOMERS" Kindly sort out this issue ASAP. Regards Roop Singh Chouhan RIM:- [protected] mail id :[protected]@rediffmail.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
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Pest Control (India) Pvt Ltd — Service Not provided
Requested for Bird Pro on 6/9/11. Po No 1812. Payment details Amt 8859/- paid via HDFC chq no 048661. Inspite of Repeated calls, no action taken till date. Request for Refund Dear sir/Madam,
Your samsung service executive Mr. Sunil Kumar visited our office on Dt. 16.11.2012 solving of the problem is poor Printing quality in our samsung multifunctional SCX4521 But till date there is no action will be again this problem. As per telephonic discussion with Mr. Sunil that he is already send the report to company about the problem for approval but the approval is come till date.
May I request you to seen the matter as soon as possible and take necessary action.
Thanks & Regards,
Bishwajit Pattadar
PEST CONTROL (INDIA) PVT. LTD.
"DEV KRIPA" 1ST FLOOR,
OPPSITE PLAZA CINEMA, H.B.ROAD, RANCHI.
Ph. No.[protected].
EMAIL:- [protected]@pcil.in
Your samsung service executive Mr. Sunil Kumar visited our office on Dt. 16.11.2012 solving of the problem is poor Printing quality in our samsung multifunctional SCX4521 But till date there is no action will be again this problem. As per telephonic discussion with Mr. Sunil that he is already send the report to company about the problem for approval but the approval is come till date.
May I request you to seen the matter as soon as possible and take necessary action.
Thanks & Regards,
Bishwajit Pattadar
PEST CONTROL (INDIA) PVT. LTD.
"DEV KRIPA" 1ST FLOOR,
OPPSITE PLAZA CINEMA, H.B.ROAD, RANCHI.
Ph. No.[protected].
EMAIL:- [protected]@pcil.in
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Samsung India — LCD picture quality not OK
I have purchased Samsung LCD from Bhopal (MP) in Feb 2011.In March I have compliant that their Picture quality is not OK. After giving compliant Service engineer from samsung came and attended the problem.
Again within one month problem is repeated.
Problem description is as below...
1. Without any source screen colour is coming Greenish instead of Blue.
2. Greenish Colour background is coming while connecting Tatasky OR DVD player.
3. After 10-15 Minutes screen colour became normal.
Please communicate problem description to concern department so that he can plan visit accordingly,.
Regards
Pravin Arora
Sr. Manager-Production
[protected] / [protected]