[Resolved]  Samsung India Mobile — samsung mobile Duos - 259 not supporting mtnl cdma

Address:

Delhi

I PURCHASED A SAMSUNG CDMA DOUS SCH-W259 (A000001E8C2B07 & [protected]) FROM BHAGWATI ELECTRONICS , 135 MUNCIPAL MARKET , KAROL BAGH . NEW DELHI - 110005 ON 19 – JUNE – 2010. I AM HAVING MTNL GSM SIM OF TRUMP SERVICE AND MTNL CDMA GARUDA 1x SIM. WHILE MY GSM CONNECTION IS WORKING FINE BUT FOR MTNL CDMA SIM IS NOT RECEIVING ANY INCOMING CALL WHEREAS OUTGOING CALL IS WORKING.
I COMPLAIN FOR THE SAME AT YOUR TECHINCAL SUPPORT CALL CENTER ON[protected] I TALKED TO Ms. NEHA WITH REFERENCE NO. [protected] SHE TOLD ME THaT SAMSUNG CDMA DU0S- 259 DOES NOT SUPPORT MTNL CDMA SERVICE .
I SPEND MY HARD EARNED MONEY ON PURCHASING SAMSUNG MOBILE UNDER THE INFLUENCE OF YOUR TV ADVERTISEMENT (which are not telling you that this product does not support mtnl cdma) BUT THIS PRODUCT IS USELESS FOR ME SINCE THIS DOES NOT SUPPORT MTNL CDMA SO I REQUESTING YOU TO PLEASE TAKE BACK PRODUCT UNDER YOUR PRODUCT RETURN POLICY AS I AM NOT SATISFIED WITH THIS PRODUCT.EVEN YOUR WEBSITE TOO WON’T TELLING YOU THAT IT WON.T SUPPORT MTNL CDMA

I PERSONALLY CHECKED MTNL CDMA SERVICE IS WORKING VERY FINE ON SPICE – D88 GOLD and micromax C2i HANDSET AND OTHERS CDMA BRANDED PHONES BUT NOT ON SAMSUNG MOBILE.

Regards,
SHAILENDRA KUMAR
s.[protected]@gmail.com

BELOW IS THE CLAIM OF MTNL cdma TELECOM SERVICE PROVIDER
MTNL brings New Garuda 1x WLL Mobile/Fixed Wireless Service, with excellent coverage and voice quality. Garuda is the most affordable Mobile/Fixed Wireless Service in Delhi, working on the latest CDMA 1x technology with features of superior voice clarity, data connectivity upto 144 Kbps .