[Resolved]  Samsung / Lcd Tv — REPLACEMENT OF DEFECTIVE LCD TV

REMINDER -2
To
THE I/C CUSTOMER CARE
SAMSUNG INDIA LTD.
INDIA.

Sub: - REPLACEMENT OF FAULTY 40” LCD TV. PURCHASED IN THE
NAME OF ONGC,MUM ( A/C K M JHA )

Sir,

I HAVE PURCHASED ONE SAMSUNG 40” LCD TV IN THE ACCOUNT OF ONGC,MUM ( A/C K M JHA ) MODEL …40B530P7(1).. VIDE INVOICE NO …5565.. DATED …20.12.2009... THOUGH M/S ARCEE ELECTRONICS LTD, PANVEL, NEW MUMBAI, MAHARASHTRA. THE SET WAS INSTALLED ON 22.12.2009 WITH PROPER STABLIZER. SINCE BEGNING THE PERFORMANCE OF PICTURE QUALITY WAS NOT SATISFACTORY. IT WAS DETORIATING DAY BY DAY AND BECAME TOTALLY NON-FUNCTIONAL ONLY AFTER 10 DAYS OF INSTALATION. ULTIMATELY A COMPLAIN NO …[protected]… DATED …12.01.2010… WAS LODGED AT M/S. ARCEE ELECTRONICS. ALSO THE MATTER HAS BEEN DISCUSSED SEVERAL TIMES ON TELEPHONE TO YOUR CUSTOMERE CARE CENTRE. AN e-mail was also send on 14.01.2010 THE TRANSECTION NO Is [protected]. BUT STILL TILL DATE THE SET IS NOT BEEN REPLACED.

I, THEREFORE, REQUEST YOU TO DO THE NEEDFUL FOR REPLACEMENT OF THE LCD TV SET AT THE EARLIEST. HOPPING FOR YOUR PROMT AND POSITIVE RESPONSE.

THANKING YOU.

KRISHNA MOHAN JHA
B-201, KRISHNA MAHAL, PLOT – 58,
SECTOR – 10, NEW PANVEL,
NAVI MUMBAI – 410 206.
PHONE - [protected].

COPY TO;
1. ARCEE ELECTRONICS,PANVEL.
2. CONSUMER FORUM, NAVI MUMBAI
3. TIMES OF INDIA, MUMBAI
4. HINDUSTANTIMES, MUMBAI