[Resolved] Samsung / Mobile 1600i — service center fraud | |||
hi , i purchased a samsung 1600i mobile on 29th august 2010. the mobile started giving troubles by not switching on after 6 months. i could not go to the service center till august 2011. went and gave the mobile in the service center in the first week of august then they returned it asking me to recharge it for 3 hrs continuously i did but still same issue came back. i went again and same happened . it happened third time also but third time the holder of the sim card was broken(no body knows when it got broken). the third time i was told we broke it and it goes out of warranty and my phone was returned back.MY WARRANTY ENDS ON 29TH AUGUST 2011... THIS HAP[PENEDE TO ME ON 25TH/ my strong belief was it was broken by the service center ppl.. details of the service center ACCORD , R.K MUTT ROAD . CHENNAI JOB NO.: 229 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have purchased GT -S5670 on 14.08.2011, I am facing the problem like low battery life, phone hang, voice break, voice echo, phone getting heat while attending incoming or our going calls for more than 45 minutes and also while using internet net within 25 minutes phone gets very hot and if I use the phone has modem to connect pc its getting hot in 10 minutes . my phone gets hot while charging for this your service centre people told me that all samsung phones will get heat while charging however I would like to inform you that other mobiles like nokia, LG, Motorola will not get heat while charging. When approached call centre they just updated the software and told the problem has been rectified.
I have bought the Samsung GT –E1085F mainly to give my above said mobile for service however I am facing problem like echo and voice break. Unfortunately I gave both mobile to service on the same day. After verifying Samsung GT –E1085F they said that the phone board has the problem therefore they will replace the board after three days. I think this phone’s main requirement is only the board if that is the problem you should have replaced me with new handset.
I have bought the Samsung GT –E1085F mainly to give my above said mobile for service however I am facing problem like echo and voice break. Unfortunately I gave both mobile to service on the same day. After verifying Samsung GT –E1085F they said that the phone board has the problem therefore they will replace the board after three days. I think this phone’s main requirement is only the board if that is the problem you should have replaced me with new handset.
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+91 89 3993 9899 [Customer Care]
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Samsung GT-S5670 — applications
I had purchased a Samsung product first in my life..Samung Galaxy Fit Gt-S5670 about a months back.1. The product do not come with detailed HOW TO USE booklet
2. None of the Samsung applications are working in the set.
3. Internet is not working.. The service provider is unable to sent the settings via sms. It was advised to set manually and they cant sent it through SMS to SAMSUNG Mobile , may this particular model.
4. Video file copied is not working the set.
I AM TOTALLY DISSATISFIED WITH THIS PRODUCT AND NEVER WANT TO ADVISE THE PEER GROUP TO GO FOR SAMSUNG PRODUCT
CAN YOU REFUND THE MONEY?????.
Mohan Kumar M.P.
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