[Resolved]  Samsung / Mobile Phone — Speaker not working

Address:Chennai, Tamil Nadu

Dear Customer Support Team,

I Have Purchaced Samsung Mobile phone (Model-BT5310, Purchasing month-Feb-2011) on Poorvika mobile showroom Avadi.

My phone Service sent to ambattur service center last week.but phone recived on without warrenty.i'll paid service amount Rs.850,but mobile problem is continuved.i am totally disspointed.

Ambattur customer did not proper responce, mobile return time Min Rs.75 Paid, this our requirment.

I have attached for Mobile purchace bill & Mobile service bill.

Pleace request me, my mobile status what can i do?, My amount refund. i not satisfied for samsung models.
& I wait for your proper replay & feed back.

My name:S.Rajesh
Mobile no: [protected]
Mail id:[protected]@yahoo.co.in,sekeran.[protected]@gmail.com
+4 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
Seems Akilesh has provided a genuine response and should resolve this customer's isse.

Thanks
Kumar

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