[Resolved]  Samsung Refrigerator — cheating and fraud by ashu electronics auth samsung service centre 4 chikara complex new mohanpuri meerut u p

dear sir sir i purchased 320 litres samsung refrigerator model no sr 34 emb 7 years back and it was working nicely .around 15th march i noted that cooling was less and it was not forming ice properly. so i lodged a complaint at chikara complex service centre meerutby complaint no [protected].mr amit kamboj came to c it and told that two of its part biomental and timer are defective and need to be changedthey changed the parts and asked for rs450 for timer and 270 for biomental and 300 for service charges total of rs1020. we paid same amount of money and asked for the bill.mr amit said for bill u have to pay rs1141we paid the money and he gave us bill no336 book no 07on 21 mar 09.but we weited for three days there was same less cooling complaint. we called mr amit he saw the fridge again and said that itscompressor is ok but gas is less in amount and he has to top up gasfor which he will charge 1000 rs more and then cooling will be ok.after 3 days amit came to take fridge to service centrefor gas top up and after examining fidge said that its compressor is not working and need to be changed and it will cost 5000rs and waranty will be for three months only.i asked him to remove those timer and biomental and put old one back into machineand made a complaint to noida servie centre they said they will send some senior engieneerto check machine.after 3 days when we called ashu elec tronics they said they will refund the 720 rs and take back the parts they have put into it but service charge they will charge .i got my compressor changed by some private mechanic who charged 3000 rs for gas filling and brand new compressorhaving one year warranty. my refrierator is working nicely now with those old timer and biomental but i am seriously thinkinof suing samsung india and ashu electronic to consumer court and criminal court for cheating and forgerry.i have tohe new timer and biomental with me. shall i say that because of your service engg fault my working fridge and its compressor got short and i have to face problems in peak summers for more than a month.shall i talk to mr chauhan andmr rajan first or shall i directly proceed to court and give this all matter to media for publishing. hope to have response from u sooni will weit for three days and then will proceed for legal action thanks dr adesh dhankad